Solutions Executive - Dell Specialty Sales

SHI International Corp. • US - TX - Home Office, TX

22h • $100,000 - $175,000

About The Position

SHI International Corp. is seeking a Dell Specialty Sales Solutions Executive focused exclusively on Dell sales. The role builds and wins refresh opportunities across storage, servers, and end-user computing by using Dell install-base, warranty, support-end-date, and SHI purchase-history data to engage customers ahead of refresh dates. The executive explains relevant Dell products and roadmaps at a foundational level and partners with SHI Account Executives, Solutions Engineers, and Dell field teams to convert customer conversations into business.

The position develops refresh pipelines and calendars for assigned accounts, conducts customer discovery, presents suitable Dell technologies in business language, and involves technical specialists when deeper design work is needed. It also supports deal registration, proposals and quoting, positions SHI services, meets sales targets, and maintains accurate CRM and forecast data. The executive serves as a Dell refresh resource for Account Executives and coordinates with Dell channel and direct teams on account mapping, campaigns, and funding.

Requirements

• Bachelor’s degree or relevant work experience.
• 2–4 years of experience in technology sales, inside sales, or partner/OEM specialist work.
• Ability to travel 20%.
• Intermediate ability to use Word, Excel, PowerPoint, and Outlook.
• Intermediate proficiency with CRM software to manage and analyze customer interactions and data.
• Demonstrated adaptability, communication, negotiation, business development, relationship-building, listening, problem-solving, and presentation skills.

Nice To Haves

• Dell Technologies sales accreditations in Storage, Server, or Client AI.
• Experience at a solution provider.
• Familiarity with Dell programs, including deal registration, APEX, ProSupport, and Dell Financial Services.

Responsibilities

• Use Dell install-base, warranty and support end-date, and SHI purchase-history data to identify upcoming refresh opportunities and contact customers early.
• Maintain a rolling 6–18 month refresh calendar for assigned accounts and convert it into qualified pipeline.
• Conduct outbound outreach by phone, email, LinkedIn, and campaigns to IT directors, infrastructure managers, and end-user computing leaders.
• Identify opportunities to attach technologies to refreshes, such as storage consolidation, server modernization, data protection, AI-ready PCs, and Dell APEX subscriptions.
• Run discovery into customers’ workloads, capacity, performance, device-fleet age, and support status.
• Explain Dell product lines and roadmaps in business language, including storage, server and hyperconverged, and end-user computing offerings.
• Explain how technology fits into the customer’s environment, including what it replaces, connects to, and changes for the customer.
• Engage Solutions Engineers or Dell specialists when deeper design work is required.
• Support Dell deal registration, prepare refresh proposals, meet SHI deal-registration requirements, and assist with quoting.
• Position SHI services, including Integration Center configuration and imaging, deployment, migrations, asset management, and device disposition.
• Meet quarterly and annual bookings, gross-profit, and pipeline targets.
• Maintain accurate CRM information, including refresh dates, opportunity stages, and forecasts.
• Serve as the Dell refresh resource for assigned Account Executives and educate them on Dell programs, promotions, and spiffs.
• Work with Dell channel and direct teams on account mapping, joint campaigns, and funding.
• Provide product, pricing, and market feedback to SHI’s Dell partner team.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k)
• Flexible spending benefits
• Professional growth and leadership opportunities
• Health, wellness, and financial benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level