Solutions Engineering Manager | DX
About The Position
The Manager of the Commercial Solutions Engineering team for DX leads technical advisors focused on growing the DX product in mid-market and commercial sectors. The role scales the pre-sales technical strategy, coaches Solutions Engineers through fast-paced, high-velocity sales cycles, and connects Sales, Customer Success, Product, and Engineering leadership to help ensure the platform meets the needs of growing, agile engineering organizations. The manager recruits, onboards, and develops the team; provides player-coach support on high-stakes opportunities; improves pre-sales processes and resources; allocates Solutions Engineer capacity across the commercial pipeline; represents customer feedback to leadership; and defines performance metrics aligned with revenue and commercial sales goals.
Requirements
- At least 5 years of experience in Pre-Sales or Solutions Engineering.
- At least 2 years in a formal leadership or team lead capacity.
- Proven experience driving sales cycles and managing a volume of opportunities in mid-market or commercial accounts, in close partnership with sales teams.
- Experience building or refining scalable, repeatable technical sales processes, such as rapid POC scoping documents or standardized technical discovery templates.
- Deep understanding of the SDLC, DORA metrics, and the SPACE framework, and ability to engage peer-to-peer with senior engineering leaders.
- Familiarity with APIs, SQL, and Git workflows.
- Ability to review technical solution designs and POC strategies.
- Exceptional presentation and stakeholder-management skills, including the ability to address technical leaders and business decision-makers and connect technical details to business outcomes.
- Ability to manage technical objections and navigate security or architecture reviews efficiently.
Responsibilities
- Recruit, onboard, and mentor a high-performing team of Solutions Engineers, fostering technical excellence, consultative selling, and continuous learning.
- Act as a player-coach on high-stakes opportunities and partner with Account Executives and Sales Leadership on deal strategy.
- Provide strategic oversight on Proof-of-Concepts (POCs) and ensure DX capabilities are mapped to commercial business outcomes.
- Standardize and scale POC playbooks, custom demo environments, and pre-sales workflows to improve efficiency, shorten sales cycles, and increase win rates.
- Deploy Solutions Engineers across a high-velocity commercial pipeline, balancing workloads and aligning technical expertise to deal requirements.
- Represent the voice of the customer in leadership meetings and partner with Sales, Product, and Engineering to prioritize roadmap items based on technical friction and market trends.
- Define and track KPIs for the Solutions Engineering team in alignment with revenue targets and commercial sales goals.
Benefits
- The role may be eligible for benefits, bonuses, commissions, and equity.
- Health and wellbeing resources.
- Paid volunteer days.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
