Solutions Engineer

Mcmtech

3h • Remote

About The Position

MCM Technology is hiring a Solutions Engineer to join its sales team. This full-time, fully remote role involves travel of up to 40% and reports directly to the Chief Revenue Officer. The Solutions Engineer supports virtual and in-person demonstrations of the MCM platform, which includes asset tracking, maintenance and inspections, certification and training, evidence, and fleet management, as well as additional offerings that may be developed or acquired.

The role drives strategy in sales efforts, participates directly in sales and new-business development pursuits, and informs product innovation and future offerings for public safety agencies across the country. The successful candidate is adaptable, collaborative, organized, an effective communicator and listener, and comfortable working in evolving environments and on quick timelines.

Requirements

• Bachelor's degree from an accredited college or university.
• At least five years of post-undergraduate experience in at least three of the following areas: public safety industry experience and expertise; solutions engineering in SaaS technology platforms; sales in SaaS technology platforms; technology consulting; or public safety technology or GovTech.
• Proven presentation and facilitation skills with executive-level audiences.
• Ability to pivot easily and reframe challenges as opportunities during presentations.
• Detailed, organized, and efficient, with the ability to self-manage competing priorities.

Nice To Haves

• Ability to demonstrate and communicate the offering's ROI, drawing on subject-matter expertise and work experience to establish credibility with prospective customers.
• Experience with solution-focused problem solving.
• Experience with Demo2Win and/or Golden Demo methodologies.
• Comfort working with Salesforce.

Responsibilities

• Work with Regional Sales Managers and leadership to conduct senior-level presentations and technical product demonstrations for prospective and existing customers.
• Present and position the platform in a persuasive, engaging, and credible manner.
• Translate customer outcomes into case studies for prospective customers.
• Identify product-positioning opportunities to acquire new business through proactive cross-selling and support of new-logo sales.
• Partner with leadership on strategic planning and collect and analyze competitor and market information to support solution positioning and product mix.
• Help build the business and improve new-sales conversion rates.
• Gather market intelligence from prospective-customer conversations and share it with sales, marketing, and product teams.
• Assist Sales Operations with technical and functional RFP questions.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Take What You Need PTO policy
• Health Savings Account (HSA) option
• Flexible Spending Account (FSA) option

What This Job Offers

• Job Type: Full-time