Solutions Engineer (Integrations)

Choco • Chicago, IL

3d • $100,000 - $120,000 • Hybrid

About The Position

Choco is hiring a Solutions Engineer to deliver fast, reliable, API-driven integrations for mid-market customers. The role translates business workflows into scalable, repeatable technical solutions and partners with Sales and Customer Success to provide strong integration experiences that support adoption and long-term success. It is primarily customer-facing and focuses on solution design and customer outcomes rather than traditional software development. Integrations are built mainly with low-code tools, with light scripting as needed.

The position requires in-office attendance three days per week (Tuesday, Wednesday, and Thursday) at Choco’s Chicago office. Applicants must be authorized to work in the United States without current or future employer sponsorship; Choco does not provide visa sponsorship for this position.

Requirements

• At least 1 year of experience in solutions engineering, IT/ERP consulting, or systems integration.
• Bachelor’s degree in business, technology, or a related field.
• Experience with low-code or automation tools such as n8n, Zapier, and Tray.ai.
• Experience delivering API integrations across multiple customer environments, from discovery and design through launch and ongoing support.
• Basic programming knowledge, such as JavaScript or Python, and working knowledge of REST APIs, JSON/XML, webhooks, authentication (OAuth, API keys), and data mapping.
• Strong analytical and problem-solving skills and a collaborative, solution-focused mindset.
• Excellent communication skills, including the ability to make complex ideas clear and simple.
• Authorization to work in the United States without current or future employer sponsorship; visa sponsorship is not provided.
• Ability to attend the Chicago office in person three days per week (Tuesday, Wednesday, and Thursday).

Nice To Haves

• Experience working with ERP systems or delivering integrations with ordering platforms.
• Background in food distribution, supply chain, or B2B SaaS.
• Familiarity with EDI, SFTP/flat-file integrations, or basic SQL.
• Comfort using AI tools to speed up discovery, documentation, and integration builds.

Responsibilities

• Design, build, and deliver integrations between Choco and customer systems using low-code tools such as n8n and Tray.ai.
• Own integration projects end-to-end, from discovery through go-live and ongoing improvement.
• Partner with Account Executives during pre-sales by leading technical discovery, proofs of concept, and integration scoping.
• Troubleshoot and maintain integrations to ensure reliability and performance, and document integration designs for handoffs to Customer Success.
• Collaborate with Customer Success, Implementation, and Product teams, sharing customer feedback to help shape the product roadmap.
• Share best practices and contribute to scaling integration delivery globally.

Benefits

• Equity.
• Competitive compensation.
• Health and wellbeing support.
• Long-term benefits, including a sabbatical; benefits are localized by office.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level