Solutions Engineer (Senior)

Worth AI • Tampa, FL

2h

About The Position

Worth AI is seeking a Senior Solutions Engineer to serve as a key technical partner throughout the pre-sales and post-sales lifecycle. The role bridges customer requirements and Worth’s AI-powered KYB, KYC, AML, and identity verification platform, working closely with Sales, Customer Success, and Engineering to support financial institutions and fintechs.

The Solutions Engineer supports sales discovery and solution design, delivers product demonstrations and proof-of-concept engagements, and guides clients through implementation, onboarding, training, and adoption. The role also gathers customer feedback for Product, supports account health and expansion in partnership with Customer Success, and brings knowledge of FinTech, RegTech, AI, and related compliance workflows into customer and internal discussions.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• At least 5 years of experience in Solutions Engineering, Sales Engineering, or Technical Implementation within FinTech, RegTech, or a B2B SaaS platform serving financial institutions.
• Hands-on skills in SQL, Node.js, and React, with the ability to work directly with developer teams on integration scoping, troubleshooting, and technical validation.
• Working knowledge of AI technologies and their applications in FinTech.
• Demonstrated ability to lead complex, multi-stakeholder implementations involving competing timelines and technical requirements.
• Exceptional communication skills, including the ability to explain technical concepts to compliance officers, operations leaders, and C-suite stakeholders.
• Strong problem-solving aptitude and a customer-first mindset.
• Ability to work collaboratively and independently in a fast-paced environment.
• Familiarity with project management methodologies and tools such as Jira, Monday.com, or similar.

Nice To Haves

• Experience in a startup or high-growth software environment.
• Experience with KYB, KYC, AML, or fraud and identity verification workflows.

Responsibilities

• Partner with Sales during discovery, scoping, and solution design, and own the technical narrative from the first call through close.
• Lead tailored product demonstrations and proof-of-concept engagements that connect Worth’s capabilities to prospects’ compliance, onboarding, and underwriting workflows.
• Develop implementation plans, timelines, and success criteria for new client deployments.
• Serve as the primary technical contact during onboarding, coordinating with Engineering, Product, and Data teams to resolve integration questions and unblock clients.
• Design and deliver customer training programs and technical documentation to support platform adoption and self-sufficiency.
• Gather and synthesize post-implementation client feedback with Product to inform the roadmap.
• Collaborate with Customer Success Managers to identify expansion opportunities, address training gaps, and develop enablement materials.
• Stay current on FinTech, RegTech, and AI trends—particularly in KYB/KYC, AML, fraud detection, and SMB lending—and apply that knowledge in client conversations and internal strategy discussions.

Benefits

• Health care plan including medical, dental, and vision
• 401(k)
• Life insurance
• Flexible paid time off
• 9 paid holidays
• Work from home
• Free food and snacks for those in Orlando, FL

What This Job Offers

• Job Type: Full-time
• Career Level: Senior