Solutions Engineer, AI Build Team

Stripe • San Francisco, CA

23d

About The Position

The Solutions Engineer on Stripe’s AI Build team works directly with frontier AI companies on the payments, billing, and monetization infrastructure underlying their businesses. The role owns complex proof-of-concept engagements across pre- and post-sales, from initial scoping through activation and handoff. It combines customer discovery, solution design, rapid prototyping, and cross-functional leadership.

The engineer builds alongside customers, identifies gaps in Stripe products and integrations, and helps turn customer needs and deployment friction into product requirements. The role also creates reusable prototypes, reference architectures, implementation playbooks, and solution components, while staying current on developments across the AI industry.

Requirements

• 7+ years of relevant experience in customer-facing technical delivery, solutions engineering, implementation, technical product management, or a related field.
• Experience owning complex customer engagements from discovery and solution design through implementation or activation, across pre- and post-sales phases.
• Demonstrated success in ambiguous, 0→1 environments where a standard product, integration, or implementation pattern did not yet exist.
• Strong understanding of APIs, integrations, application architecture, and data flows, with the judgment to distinguish implementation gaps from core product gaps.
• Ability to prototype rapidly using modern AI coding harnesses and development tools such as Cursor, Claude Code, or Codex.
• Working proficiency in one or more relevant languages, such as Python, JavaScript/TypeScript, Java, or Ruby, and ability to learn quickly and build credible prototypes.
• Ability to build trusted relationships with customer engineers, technical leaders, founders, and other senior stakeholders.
• Ability to lead through influence across sales, product, engineering, implementation, and post-sales teams while maintaining clear ownership of customer outcomes.
• Experience operating at startup speed and in Slack-first, rapidly changing environments, along with active engagement in the broader AI industry.

Responsibilities

• Own strategic proof-of-concept engagements from initial customer commitment through activation.
• Work with customers’ engineers and technical leaders to understand workflows, prototype solutions, and establish paths to production.
• Design solutions across multiple Stripe products and determine whether blockers require configuration, integration work, custom development, or a core product change.
• Address incomplete products, evolving requirements, and interoperability gaps while balancing customer outcomes with reusable solutions.
• Translate customer needs and deployment friction into product requirements and partner with product and engineering teams to shape frontier products.
• Coordinate AI account teams, AI and specialist Solutions Architects, product and engineering teams, Professional Services, and post-sales technical resources across new builds and deployments.
• Turn successful customer-specific work into reusable prototypes, reference architectures, implementation playbooks, and solution components.
• Stay current on emerging AI companies, products, business models, and technical developments.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed