Solutions Engineer - Splunk

Cisco • Richardson, TX

2d • $137,900 - $177,200 • Hybrid

About The Position

This role blends communication skills with a passion for technology, focusing on connecting people and businesses through technology. The Solutions Engineer is a technical member of the Customer Account Team, acting as a trusted advisor to both customers and the Sales Representative. They work to find the right Splunk solutions for customer business scenarios, tinkering with the technology and translating it into business terms to ensure customer success.

Requirements

• 3-5 years of full-time work experience in any industry.
• See oneself in the "This Job is for You" section (expresses oneself, likes to talk to people, learns what makes them tick, fascinated by cloud technology, analytics and data, passionate about learning, tinkers with mechanical or software, finds satisfaction in helping people with big puzzles).
• Meeting and exceeding success criteria in previous roles.

Responsibilities

• Become familiar with the Splunk Product line through observatory sessions with tenured Solutions Engineers.
• Partner with a tenured Solutions Engineer.
• Shadow customer calls and assist with presentation development, workshops, and/or technical concept proof events.
• Meet weekly with the team, manager, and mentors to discuss learnings.
• Hone presentation skills and prepare to present technical concepts to customers and discover their needs.
• Collaborate with peers in developing a knowledge resource for future Solutions Engineers in training.
• Polish evangelizing techniques to talk about products and services to customers without being pushy.
• Meet Splunkers from all walks of life and explore what Splunk has to offer.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan with Cisco matching contribution
• Paid parental leave
• Short-term disability coverage
• Long-term disability coverage
• Basic life insurance
• Restricted stock units
• 10 paid holidays per full calendar year
• 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• Paid year-end holiday shutdown
• 4 paid days off for personal wellness
• 16 days of paid vacation time per full calendar year for non-exempt employees
• Flexible vacation time off program for exempt employees
• 80 hours of sick time off provided on hire date and each January 1st thereafter
• Up to 80 hours of unused sick time carried forward
• Additional paid time away for critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• Annual bonuses for non-sales roles
• Performance-based incentive pay for sales roles

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed