Solutions Engineer - Splunk

Cisco • Richardson, RI

1d • Hybrid

About The Position

The Solutions Engineer is the technical member of the Customer Account Team. They are the trusted advisor to both customers and the Sales Representative as the Splunk team collaborates to find the right solution for the business scenarios that are most important to the customer. Solutions Engineers tinker with the tech and translate it for a business ear. The ultimate goal of course, is the success of the customer. This role can be performed in the Dallas, Boulder or McLean locations. Applications are accepted until further notice. Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.

Requirements

• 3-5 years of full-time work experience in any industry.
• Ability to express yourself and talk to people to learn what makes them tick.
• Fascination with cloud technology, analytics and data.
• Passion for learning and thriving in exciting environments.
• Tinkering with anything be it mechanical or software.
• Satisfaction in helping people, especially with complex puzzles.
• Meeting and exceeding success criteria in previous roles.

Responsibilities

• Become familiar with the Splunk Product line through observatory sessions with tenured Solutions Engineers.
• Partner with a tenured Solutions Engineer as they work.
• Shadow customer calls and help out with presentation development, workshops and/or technical concept proof events as the account team moves the customers towards the close of sale.
• Meet weekly with your team, manager and mentors and discuss what you’ve learned.
• Hone your presentation skills and prepare to present technical concepts to customers and how to discover their needs.
• Collaborate with peers in developing a knowledge resource for future incoming Solutions Engineers in training.
• Polish your evangelizing technique talking about our products and services to customers (without being pushy!).
• Meet Splunkers from all walks of life and explore what Splunk has to offer.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan with Cisco matching contribution
• Paid parental leave
• Short-term disability coverage
• Long-term disability coverage
• Basic life insurance
• 10 paid holidays per full calendar year
• 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• Paid year-end holiday shutdown
• 4 paid days off for personal wellness
• 16 days of paid vacation time per full calendar year for non-exempt employees
• Flexible vacation time off program for exempt employees
• 80 hours of sick time off provided on hire date and each January 1st thereafter
• Up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• Annual bonuses (for non-sales roles)
• Performance-based incentive pay (for sales roles)
• Cisco restricted stock units

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed