Solutions Engineer - Splunk

Cisco • Boulder, CO

2d • Hybrid

About The Position

The Solutions Engineer is the technical member of the Customer Account Team. They are the trusted advisor to both customers and the Sales Representative as the Splunk team collaborates to find the right solution for the business scenarios that are most important to the customer. Solutions Engineers tinker with the tech and translate it for a business ear. The ultimate goal of course, is the success of the customer.

Requirements

• 3-5 years of full-time work experience in any industry
• Meeting and exceeding success criteria in your previous roles -- be prepared to discuss this throughout the interview process.

Nice To Haves

• Know how to express yourself and like to talk to people and learn what makes them tick.
• Cloud technology, analytics and data fascinates you!
• Passionate about learning, and thrive when things get exciting… and you tinker.
• Tinker with anything be it mechanical or software.
• Helping people is satisfying to you and the bigger the puzzle to get there the better.

Responsibilities

• Become familiar with the Splunk Product line through observatory sessions with tenured Solutions Engineers.
• Partner with a tenured Solutions Engineer as they work.
• Shadow customer calls and help out with presentation development, workshops and/or technical concept proof events as the account team moves the customers towards the close of sale.
• Meet weekly with your team, manager and mentors and discuss what you’ve learned.
• Hone your presentation skills and prepare to present technical concepts to customers and how to discover their needs.
• Collaborate with peers in developing a knowledge resource for future incoming Solutions Engineers in training.
• Polish your evangelizing technique talking about our products and services to customers (without being pushy!).
• Meet Splunkers from all walks of life and explore what Splunk has to offer.

Benefits

• medical, dental and vision insurance
• a 401(k) plan with a Cisco matching contribution
• paid parental leave
• short and long-term disability coverage
• basic life insurance
• paid time away as described below, subject to Cisco’s policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed