Solutions Engineer
About The Position
PandaDoc empowers more than 60,000 organizations to take the work out of document workflow. Our all-in-one platform helps fast-scaling teams create, manage, and sign proposals, quotes, contracts, and more. We are known for our work-life balance, kind and direct culture, and a product that changes how customers do business. The Solutions Engineer will own the technical and solution strategy alongside selling partners, from the first discovery call through close. This role is not a demo-runner seat or a support role; the SE is an equal partner in how deals are won. PandaDoc sits at the center of document workflow, CPQ, and revenue operations. SEs need to be as comfortable mapping a prospect’s contract lifecycle into a PandaDoc solution as they are walking that prospect’s engineering team through our solutions.
Requirements
- Pre-sales or solutions engineering experience, or a strong blend of technical and customer-facing work in a revenue environment.
- Think in business outcomes, not feature lists.
- Move quickly, build trust fast, and take ownership without being managed.
- Experience running consultative sales cycles in a SaaS environment.
- Working knowledge of integrations, APIs (REST, JSON, SDKs), and CRM platforms like Salesforce, HubSpot, or Dynamics.
- Ability to translate complex technical concepts into clear, compelling narratives for any audience.
- Genuine curiosity about AI and a track record of building with it — whether that is workflow automation, internal tools, or something else entirely.
Nice To Haves
- Hands-on experience with document workflows, contract processes, or CPQ.
- Experience building and delivering story-driven demos for complex, multi-stakeholder deals.
- CS degree or equivalent technical background.
Responsibilities
- Partner with AEs to run the full technical sales cycle: discovery, solution design, demo, and close.
- Lead consultative discovery to uncover business pain, map processes, and define measurable success criteria.
- Build and deliver tailored, outcome-driven demos that connect PandaDoc’s platform to the customer’s actual workflows and CRM ecosystem.
- Proactively surface deal risks and objections, and propose clear paths forward.
- Develop deep product expertise across document workflows, CPQ, APIs, integrations, and automation.
- Build AI-powered workflows and tools that improve your own efficiency and raise the bar for the team.
Benefits
- tremendous career growth opportunities
- a competitive salary
- health and commuter benefits
- company-paid life & disability
- 20+ PTO days
- 401K and FSA plans
- a fun team of Pandas to work with!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
