Solutions Engineer

Gravitee • Madison, MS

5d • $221,000 • Hybrid

About The Position

AI is reshaping how organizations build, ship, and scale digital products—and APIs are the connective tissue that makes it possible. As a Solutions Engineer (North America), you’ll play a key role in the pre-sales journey, partnering with prospective enterprise customers across the region to understand their technical challenges, demonstrate the value of Gravitee’s platform, and show how our technology supports their strategic goals. You won’t just be presenting a product. You’ll be helping enterprise teams see what’s possible with the next generation of AI-driven digital experiences while directly driving Gravitee’s growth in North America.

Requirements

• 5+ years in a Solutions Engineer, Solutions Architect, or Technical Pre-Sales role for a B2B SaaS/software vendor.
• Proven track record engaging technical customer personas (Developers, Enterprise Architects, Security Teams, and CTOs).
• Strong communication and presentation skills—able to break down complex technical topics for both business and technical audiences.
• Core domain experience in middleware, API Management (APIM), Identity & Access Management (IAM), or Integration platforms.
• Hands-on familiarity with REST, JSON, and XML.
• Experience with major cloud providers (AWS, Azure, or GCP).
• Solid understanding of containerization and modern infrastructure (Kubernetes, Docker, CI/CD, Linux).

Nice To Haves

• Understanding of Event-Driven Architectures (EDA) and AsyncAPIs.
• Deep knowledge of identity standards (OAuth2, OpenID Connect).
• Hands-on experience with Kafka, gRPC, or GraphQL.
• Exposure to LLMs, AI Agents, or generative AI frameworks/platforms.
• Scripting/coding experience (Java, Python, or JavaScript/TypeScript).

Responsibilities

• Drive Technical Sales Success: Partner with Enterprise Account Executives to lead the technical sales process, demonstrating Gravitee’s value and converting prospects into successful, long-term customers.
• Understand & Solve Complex Challenges: Dive deep into enterprise architecture, conducting discovery sessions, delivering tailored product demos, leading Proofs of Concept (PoCs), and providing expert technical guidance.
• Support and Expand Existing Accounts: Collaborate with Customer Success and Technical Account Managers to ensure existing customers maximize platform value and identify expansion opportunities.
• Foster Strategic Partnerships: Engage with regional SI/consulting partners and technology providers to explore technical integrations that extend Gravitee’s reach.
• Shape the Future of Gravitee: Work closely with Product and Marketing to influence the product roadmap based on direct field insights, contributing to tech talks, blogs, and community initiatives.

Benefits

• Competitive medical coverage
• Pension / 401k program options
• Stock options
• 25 days holiday + in-country national holidays
• 3 mental health days + wellness allowance
• Your birthday off
• Professional development budget to fuel your growth
• Hybrid work culture with hubs across regions
• Quarterly team events + annual offsite at an exciting location
• A meaningful, progressive, global company culture that is as fun as it is hardworking
• Endless growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed