Solutions Engineer

Cisco • Knoxville, TN

1d • $188,500 - $238,200 • Hybrid

About The Position

You will join the Global Enterprise (CGEM) APJC team, which supports Cisco’s largest and most strategic global enterprise customers headquartered in the APJC region by connecting regional expertise with a coordinated global account strategy. This is an opportunity to contribute to a high-impact global account in the automotive industry, supporting its business and technology priorities across the Americas. Our customer-driven team works across regions to deliver consistent outcomes and build lasting relationships. We are a diverse, high-performing team passionate about delivering innovative technology solutions that empower our customers’ digital transformation journeys. The team culture is dynamic, inclusive and driven by a shared commitment to customer success and Cisco’s values of Customer-Driven Always, Show Up to Win Every Day and Harness the Power of Cisco.

Requirements

• 5+ years of experience in solutions engineering, pre-sales engineering, technical consulting or a comparable customer-facing technology role.
• Experience designing and positioning enterprise solutions across multiple technology areas, such as Enterprise Networking, IoT, Security, Splunk, AI, Data Center, Cloud, Automation and Collaboration.
• Experience leading technical discovery, solution-design presentations, demonstrations, workshops or POC activities for enterprise customers.
• Experience translating customer business priorities into technical strategies and engaging with technical and business stakeholders.
• Ability to travel within the Americas and participate in global customer or team meetings across time zones, based on business requirements.

Nice To Haves

• Cisco certification such as CCNP, CCIE or an equivalent industry-recognized technical certification.
• BS/BA (EE/CS) or a related field, or equivalent practical experience.
• Technical expertise in Security and IoT solutions, including their application within complex enterprise environments.
• Experience supporting large automotive, manufacturing, or similarly complex customer environments involving multiple stakeholders, locations, or technology domains.
• Ability to communicate complex technical concepts as clear business outcomes and collaborate effectively across cultures, functions and geographic regions.

Responsibilities

• Engaging directly with customer technical leaders, architects and decision-makers to understand business challenges and become a trusted technical advisor.
• Translating business and operational priorities into technical requirements and cross-architecture solutions aligned with measurable customer success criteria.
• Collaborating with global and regional account teams to develop account sales strategies, identify opportunities and drive key customer engagements.
• Leading technical discovery, solution design, presentations, demonstrations, workshops and proof-of-concept activities.
• Positioning Cisco’s differentiation, business value and developing competitive technical strategies to build customer confidence and preference for Future-Proofed Workplaces, AI-Ready Data Centers and Digital Resilience solutions.
• Coordinating specialists, partners and Customer Experience resources to provide a seamless experience throughout the sales cycle.
• Representing customer requirements within Cisco and sharing relevant insights with product, engineering, services and support teams.
• Maintaining expertise across Cisco technologies, particularly AI, IoT, Security and Splunk, and using industry trends, competitive insights and AI-enabled tools to provide informed customer recommendations.

Benefits

• medical, dental and vision insurance
• a 401(k) plan with a Cisco matching contribution
• paid parental leave
• short and long-term disability coverage
• basic life insurance
• Cisco restricted stock units
• 10 paid holidays per full calendar year
• 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• paid year-end holiday shutdown
• 4 paid days off for personal wellness
• 16 days of paid vacation time per full calendar year (non-exempt employees)
• flexible vacation time off program (exempt employees)
• 80 hours of sick time off provided on hire date and each January 1st thereafter
• up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• annual bonuses (for non-sales roles)
• performance-based incentive pay (for sales roles)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree