Solutions Engineer | DX

Atlassian•New York, NY
•Hybrid

About The Position

DX's Solutions Engineering Team at Atlassian is seeking a highly skilled and passionate Pre-Sales Solutions Engineer to drive growth of the DX product. The role serves as a solution expert throughout the sales cycle, helping Commercial/Midmarket prospects address complex business problems using DX products and solutions and supporting the close of critical deals. Atlassians can choose to work in an office, from home, or a combination of the two. Atlassian can hire in any country where it has a legal entity. The role may be eligible for benefits, bonuses, commissions, and equity.

Requirements

  • Exposure to programming, with a solid understanding of APIs and RESTful services.
  • Experience with version control systems such as Git and the GitHub CLI.
  • Familiarity with SQL.
  • Knowledge of CI/CD pipelines, deployment workflows, and branching strategies.
  • Excellent communication and presentation skills, including extensive experience leading high-stakes client discussions and product demonstrations.
  • Ability to translate complex technical concepts into clear business value.
  • Strong organizational skills to manage technical follow-ups and resource delivery across multiple active opportunities.

Nice To Haves

  • Ruby/Rails programming experience is preferred.

Responsibilities

  • Partner with Account Executives to lead the technical aspects of the sales cycle, including Proof-of-Concepts (POCs) and Pilots, demonstrating platform value and technical feasibility.
  • Lead technical discovery sessions to understand client needs, engineering workflows, and high-level goals.
  • Ask detailed questions to uncover information about clients' engineering processes, branching strategies, deployment workflows, and existing tooling.
  • Design and propose tailored technical solutions integrating the company's APIs with complex client workflows to meet evaluation success criteria.
  • Advise potential clients on best practices for deployment methodologies and analytics integrations.
  • Capture and synthesize technical feedback from prospects and collaborate with Product and Engineering teams to inform product enhancements and roadmap priorities.

Benefits

  • The role may be eligible for benefits, bonuses, commissions, and equity.
  • Health and wellbeing resources.
  • Paid volunteer days.
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