Solutions Engineer, Sr

Orlando Health • Orlando, FL

74d • Onsite

About The Position

The Senior Solutions Engineer evaluates, designs, and develops technical solutions within Orlando Health’s technology functions, following organizational policies and practices. The position conducts hands-on analysis and design for current and new initiatives while maintaining existing Orlando Health systems. It is based in Downtown Orlando, with travel to other properties as needed, and requires on-call availability. The schedule is Monday through Friday, 8 a.m. to 5 p.m. The posting seeks someone with wireless and/or firewall experience.

The role works independently with limited management direction and considerable latitude in determining technical objectives. It provides technical leadership on application designs, leads design reviews and planning, resolves technical issues, and develops roadmaps and implementation plans that address current and future states. The engineer collaborates with architects and engineering teams to define and implement platform and application architecture, provides Level 3 support, and creates architectural, process, standards, governance, and roadmap documentation.

Orlando Health describes itself as a healthcare organization with more than 27,000 team members. Its listed benefits include benefits starting on day one, student loan repayment, tuition reimbursement, free college education programs, retirement savings, paid paternity leave, fertility benefits, backup elder and childcare, pet insurance, PTO, and holidays for full-time and part-time employees.

Requirements

• Bachelor’s degree required; an associate’s degree plus two years of directly related work experience may substitute, or four years of directly related work experience may substitute, in addition to the experience requirements.
• Seven years of progressive hands-on experience in a technical environment and/or solutions implementation role.
• Extensive experience with network infrastructure, VoIP, computing, virtualization, and storage.
• Excellent verbal and written communication skills.
• Ability to work independently with limited management direction.
• On-call availability is required.
• Wireless and/or firewall experience is sought.

Nice To Haves

• Two related certifications preferred, such as Cisco, Microsoft, VMware, Citrix, storage, or cloud certifications.
• CCNP preferred.

Responsibilities

• Analyze systems and requirements to identify suitable technical solutions.
• Provide technical leadership and advise on application designs within scope.
• Lead design reviews and planning, and develop solutions to technical issues.
• Develop roadmaps and implementation plans based on current and future states from a solution architecture perspective.
• Partner with architects and engineering teams to define, design, and implement platform and application architecture components.
• Participate in technical presentations and information-sharing sessions to create a clear, consistent understanding of new systems among stakeholders.
• Provide Level 3 support and lead resolution of technical issues.
• Create roadmap, architectural, process, standards, and governance documents.
• Translate complex client business problems into innovative technology solutions and drive their design and construction.
• Develop and own the list of final enhancements, and perform technical design and code reviews.
• Maintain existing Orlando Health systems and comply with organizational policies and procedures.
• Maintain reasonably regular and punctual attendance consistent with applicable policies and laws.

Benefits

• Benefits begin on day one.
• Student loan repayment.
• Tuition reimbursement.
• Free college education programs.
• Retirement savings.
• Paid paternity leave.
• Fertility benefits.
• Backup elder and childcare.
• Pet insurance.
• PTO and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior