Solutions Consultant (US)

Frontify • New York, NY

1d • Hybrid

About The Position

Frontify is seeking a Solutions Consultant to serve as the product expert and centralized resource for technical consulting. The role advises internal teams and customers on Frontify’s capabilities, best practices, integrations, and creative solutions for a wide range of use cases. Working with Sales and Customer Success, the consultant supports customer evaluations, helps convert opportunities, and contributes to account growth and long-term customer partnerships.

The role also involves tailoring demonstrations and solution designs to customer needs, advising on integrations with tools such as Figma, Adobe InDesign, CMS platforms, and automation tools, and developing expertise in Frontify’s APIs, SDK, and extensibility. Customer feedback and technical insights will inform product strategy. The consultant will partner with Product Marketing and Product Management to develop scalable enablement content, technical documentation, and training for commercial teams, while keeping current with customer workflows, technologies, and industry trends.

The position follows a hybrid work model, with 1–2 days per week in Frontify’s New York City office.

Requirements

• At least 3 years of experience in Solutions Consulting, Sales Engineering, or a similar customer-facing technical role in SaaS.
• Strong technical curiosity and a commercial mindset, with an ability to help customers solve complex business challenges.
• Ability to learn new products and technical concepts quickly and become a trusted expert.
• Familiarity with design, automation, or collaboration tools such as Figma, Adobe InDesign, Make.com, or n8n.
• Ability to balance strategic thinking with attention to detail and business impact.
• Ability to guide and influence internal stakeholders and explain complex technical concepts clearly.
• A proactive approach to improving processes, optimizing workflows, and challenging the status quo.
• Ability to learn new technologies quickly and communicate their value clearly and confidently.
• Fluent English.
• Comfort with a hybrid work model and spending 1–2 days per week in the New York City office.

Nice To Haves

• Experience with APIs or SDKs.
• Additional language skills.

Responsibilities

• Advise internal teams on Frontify’s platform capabilities, best practices, and solutions for customer use cases.
• Partner with Sales and Customer Success to provide technical consultations, support customer evaluations, convert opportunities, and grow customer accounts.
• Deliver tailored demonstrations and design solutions that maximize customer value.
• Advise customers and internal teams on integrating Frontify with Figma, Adobe InDesign, CMS platforms, automation tools, and other technologies.
• Build expertise in Frontify’s APIs, SDK, and extensibility capabilities to help solve complex technical challenges.
• Capture customer feedback and technical insights to influence product strategy and future platform development.
• Collaborate with Product Marketing and Product Management to create enablement content, technical documentation, and training materials.
• Explore new technologies, customer workflows, and industry trends to strengthen technical consulting capabilities.

Benefits

• Medical, dental, and vision coverage with fully company-paid plan options.
• 401(k) with 5% matching.
• A minimum of 25 days of PTO per year.
• Paid educational and wellbeing days off.
• Parental, bereavement, and sick leave.
• Wellbeing, learning and development, and commuter allowance.
• Home office setup budget.
• Weekly free office lunch.
• Workation opportunities from locations around the world for 45 days annually.
• Invitation to the summer company meet-up.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed