Solutions Architect

TeamViewer Germany

13d • Hybrid

About The Position

As a Solutions Architect, you will provide specialist architecture expertise for TeamViewer’s most strategic and technically complex customer engagements. Working across pre-sales and post-sales motions, you will help customers design, integrate, and scale TeamViewer solutions while supporting the broader field organization through reusable architecture patterns, technical leadership, and best practices. The role focuses on TeamViewer’s Digital Employee Experience (DEX) portfolio and enterprise technologies, helping customers align DEX architectures and integrations with their digital workplace and IT strategies. You will collaborate across customer-facing and internal teams, identify technical risks and solution gaps, and relay customer needs and technical feedback to Product. The role requires willingness to travel up to 50% across the UKI region and, when required, internationally.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent professional experience.
• Experience in solution architecture, solutions engineering, technical consulting, enterprise architecture, or a comparable customer-facing technical role.
• Strong understanding of DEX, enterprise IT operations, endpoint management, workplace analytics, automation, and remediation.
• Experience working with large or complex enterprise customers and leading technical discovery, architecture workshops, or design reviews.
• Hands-on experience with enterprise integrations, APIs, scripting, cloud technologies, identity, security, and data flows.
• Experience with Microsoft endpoint and identity technologies, ITSM platforms, or adjacent digital workplace technologies.
• Ability to design and communicate scalable architectures and translate complex requirements and custom use cases into practical recommendations for senior technical and business stakeholders.
• Strong communication, presentation, facilitation, documentation, and cross-functional collaboration skills.
• Willingness to travel up to 50% across the UKI region and, when required, internationally.

Nice To Haves

• Experience with TeamViewer DEX, Nexthink, Lakeside, or comparable DEX technologies.

Responsibilities

• Serve as a subject matter expert for TeamViewer’s Digital Employee Experience (DEX) portfolio and related enterprise technologies.
• Lead architecture discovery and workshops to understand customer environments, objectives, requirements, dependencies, and risks.
• Design enterprise-scale DEX architectures and integrations aligned with customers’ digital workplace and IT strategies.
• Provide architecture guidance for complex pre-sales and post-sales engagements, including custom use cases, technical validation, migration planning, architecture reviews, and executive presentations.
• Partner with Solutions Engineers, Technical Account Managers, Customer Success, Professional Services, Product, and Engineering to drive successful customer outcomes.
• Identify technical risks and solution gaps early and provide clear, actionable recommendations.
• Create reusable reference architectures, solution patterns, technical blueprints, and best-practice guidance.
• Consolidate customer needs, emerging use cases, solution gaps, and technical feedback to help inform product direction.
• Travel up to 50% across the UKI region and internationally when required.

Benefits

• Company achievement bonus or sales bonus and regular salary reviews.
• Premiums for the private pension plan (BAV) topped up by TeamViewer up to the maximum amount.
• Public-transport-friendly offices.
• Option to lease an e-bike (Germany only).
• Special terms for local gyms.
• Access to the Corporate Benefits platform with discounts.
• Regular team events and company-wide celebrations.
• Hybrid and flexible work time.
• Work From Abroad Program allowing up to 40 days of work outside the contracting country.
• Onsite onboarding at the HQ office.
• Open-door policy, no dress code rules, frequent all-hands meetings, and Leadership Lunches.
• Inclusive workplace and support for accommodations or adjustments during the application or hiring process.

What This Job Offers

• Job Type: Full-time