Solutions Architect

Forte is seeking an experienced and detail-oriented Solutions Architect for their Customer Success team. The ideal candidate will work alongside internal teams and be responsible for owning the technical relationship with strategic customers. They will play a key role in ensuring customer success by assisting with platform integration and providing technical solutions that meet business and product requirements. The Solutions Architect will also collaborate with the product team to prioritize future offerings and provide market feedback. This role requires strong communication skills and the ability to work in a fast-paced environment.

Collaborate with internal teams (i.e., Customer Success, Product, Go-to-Market, etc.) on all stages of customer adoption.

Educate potential customers on Forte’s offerings and outline the process for integrating these tools & services into their existing technologies.

Design and deliver technical solutions to our customers that meet business and product requirements.

Engage directly with customers, acting as a trusted technical advisor.

Contribute to educational content, samples, and tools to accelerate the adoption of Forte’s offerings.

Document and deliver best practices in areas of security, scalability, and efficiency.

Provide clear and structured market feedback to product teams to help shape their roadmaps and strategic planning.

• 5+ years engineering experience with web-based technologies
• Deep technical experience in gaming or blockchain technologies
• Client or customer facing experience
• Strong verbal and written communication skills, relaying technical information clearly and concisely
• Passion and empathy to drive and continually improve the technical experience of our developers
• A natural curiosity about technology, and a proven ability to independently learn
• Awareness of the landscape related to blockchain technology, assets, services, and tools
• A passion for gaming and the games industry

• 5+ years engineering experience with web-based technologies
• Deep technical experience in gaming or blockchain technologies
• Client or customer facing experience
• Strong verbal and written communication skills
• Passion and empathy to drive and continually improve the technical experience of developers
• A natural curiosity about technology and a proven ability to independently learn
• Awareness of the landscape related to blockchain technology, assets, services, and tools
• A passion for gaming and the games industry
• Bonus if you also have a passion for Web3 ecosystems and blockchain games
• Bonus if you have experience in a technical role, delivering a shipped game
• Bonus if you have experience with decentralized applications, financial services, Rust, or AWS
• Bonus if you have experience as a Developer Relations or Sales Engineer professional
• Bonus if you have an educational background and/or degrees in STEM