Solution Sales Director, Cloud & AI Platform

Microsoft • ,

23h • $133,000 - $239,800

About The Position

The Solution Sales Director for the Cloud & AI Platform team leads and mentors multiple teams serving customers in the Retail & Consumer Goods organization. The role deepens senior customer relationships and identifies, qualifies, and accelerates strategic sales opportunities for secure cloud- and AI-powered solutions. The director sets strategy for territory planning, whitespace analysis, pipeline management, and the development of solutions for new and existing customers, supporting an East Coast sales team in the United States. Preference is given to candidates in the Eastern time zone near a major airport to support access to teams and customers.

The role partners with senior customer decision makers and internal organizations to align sales strategies with customers’ business priorities, security needs, and desired outcomes. It directs complex deal orchestration, partner engagement, forecasting, customer adoption, and cross-functional execution throughout the sales lifecycle. The director also leads people management through modeling, coaching, and caring, and promotes an inclusive culture consistent with Microsoft’s values.

The position is not eligible for visa sponsorship. Candidates must be authorized to work in the United States without requiring employer sponsorship now or in the future. The typical U.S. base pay range is $133,000–$222,700 per year, with a range of $170,300–$239,800 per year for the San Francisco Bay Area and New York City metropolitan area. Certain roles may be eligible for benefits and other compensation. The position will be open for at least five days, with applications accepted on an ongoing basis until filled.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, Information Security, or a related field and 6+ years of technology-related sales or account management experience, or equivalent experience.
• Authorization to work in the United States without employer visa sponsorship now or in the future.

Nice To Haves

• Master’s degree in Business Administration (MBA), Information Technology, Information Security, or a related field and 8+ years of technology-related sales or account management experience; or a bachelor’s degree in Computer Science, Information Technology, Business Administration, Information Security, or a related field and 12+ years of such experience; or equivalent experience.
• 6+ years of solution or services sales experience.
• 3+ years of people management experience.
• Experience managing or owning a multi-million-dollar book of business across multiple enterprise or major customer accounts.
• Experience supporting customers in the retail and/or consumer goods industries.

Responsibilities

• Ensure teams follow sales frameworks and guidelines to assess and qualify opportunities, using AI-enhanced sales methodologies and best practices.
• Develop teams’ ability to secure complex, high-value deals and coordinate across internal organizations to orchestrate deals and manage handoffs throughout the deal lifecycle.
• Coach teams to obtain customer commitment, close deals, and reduce risks that could affect sales success across the territory.
• Guide teams in tailoring sales strategies to customers’ security priorities and needs, and in building long-term partnerships using AI-driven insights.
• Lead partner teams and resources, strengthen partner relationships, activate co-selling strategies, and drive partner attachment throughout the sales lifecycle.
• Connect teams with partner organizations to build enduring relationships, share gains, partner health, and alignment with execution plans.
• Model, coach, and care as a people manager: establish team objectives, enable cross-boundary success, support learning and adaptation, attract and retain talent, and invest in individual growth.
• Lead territory pipeline reviews with senior stakeholders to improve forecasting accuracy and achieve sales targets, using AI-powered analytics and forecasting tools.
• Maintain sales, consumption, usage, and opportunity milestone pipeline hygiene; monitor adoption trends and identify interventions that help customers realize value, expand usage, and support healthier renewals.
• Set direction for business analysis and emerging opportunities to refine the customer portfolio and foster customer innovation across teams.
• Promote technologies such as AI sales agents, automation, and Power Platforms to drive territory growth.
• Integrate propensity, renewal, consumption, and usage data into sales prioritization, and refine partner engagement and handoffs across teams throughout the deal lifecycle.
• Lead discussions with senior customer stakeholders to deepen relationships and identify, qualify, and accelerate sales opportunities; collaborate with internal senior stakeholders to maximize customer success.
• Direct partnerships with account teams and customers on the use of technology to influence markets, and reinforce security principles in customer interactions and pursuits.
• Develop team consumption and usage strategies that encourage seller behaviors to include support solutions in sales, working across organizations through established rhythms and scrums.
• Evaluate territory opportunities and develop strategic insights that align sales initiatives with customer priorities and outcomes, using AI-driven predictive analytics to forecast market needs.
• Drive cross-functional collaboration to propose solutions that support customer business objectives, identify and resolve gaps, and improve market engagement and sales execution.
• Lead the development and implementation of cloud- and AI-driven transformation solutions for existing and new customers.
• Guide teams in differentiating Microsoft offerings, serving as subject matter experts and trusted advisors, and orchestrating adoption of innovative technologies aligned with customers’ strategic goals.
• Set strategy for territory whitespace analysis and identifying business opportunities and market gaps using AI-driven market intelligence; translate insights across teams and evolve market analysis methods to align with strategic direction and market trends.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager