Cloud & AI Platform Solution Engineer Manager
About The Position
The Defense Industrial Base (DIB) Operating Unit works to consolidate, simplify, and accelerate Microsoft’s presence across the DIB landscape, which includes organizations in manufacturing, aviation, cybersecurity, and other sectors supporting federal agencies. The team helps commercial contractors through digital transformation by delivering secure, scalable solutions that support mission outcomes, improve customer experience, and contribute to Microsoft’s growth. The Cloud & AI Solution Engineer Manager guides customers through Cloud & AI transformation, evaluates applications, recommends tailored solutions, and demonstrates technologies to win technical decisions. The role develops a high-performance team through ongoing coaching and inspiration, builds customer and leadership relationships, understands partner ecosystems, and uses partner solutions to address customer needs and drive sustainable growth. The position also supports strategic and major DIB accounts across MCAPS Americas and enables growth across other operating units and SME&C.
Requirements
- Master’s degree in Computer Science, Information Technology, Business, or a related field and 4+ years of technical pre-sales or technical consulting experience; or bachelor’s degree in Computer Science, Information Technology, or a related field and 6+ years of such experience; or 7+ years of such experience; or equivalent experience.
- U.S. citizenship, verified through a valid passport, is required due to citizenship-based legal restrictions associated with supporting U.S. government agency customers.
- Must pass the Microsoft Cloud background check upon hire or transfer and every two years thereafter.
Nice To Haves
- Willingness to obtain a U.S. Security Clearance.
- Understanding of Microsoft Azure or other public cloud platforms, including AWS or GCP, and IaaS and PaaS technologies and their business impact.
- Experience or knowledge in cloud migration and modernization.
- Knowledge of enterprise software solutions and the cloud and datacenter infrastructure competitor landscape, including AWS and GCP.
- 3+ years of people management experience, including leading virtual teams.
Responsibilities
- Create team goals with Solution Engineering to strengthen sales discipline and use tools and processes to drive ACR revenue.
- Apply the “Model, Coach, and Care” framework through a consistent coaching rhythm.
- Cultivate relationships each week with IT leaders, business decision-makers, and developers; understand their needs, broaden networks through social media, and identify opportunities.
- Build and sustain effective support from internal and external stakeholders; remove barriers and coordinate resources to support engagement execution and progress.
- Use tools and processes to convert leads into opportunities; update progress weekly, target customers accurately, and move opportunities from UnCommitted to Committed through milestones.
- Maintain a consistent cadence with prioritized partners focused on collaboration, go-to-market strategies, accountability, and ambitious goals.
- Guide the team in maintaining regular partner interactions and strengthening relationships to accelerate Infrastructure, Data, AI, and Apps initiatives.
- Build a team learning culture that keeps members informed about new technologies, partner solutions, industry trends, and competitors.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
