Cloud & AI Platform Solution Engineer Manager

Microsoft • Washington, DC

15h

About The Position

The Cloud & AI Solution Engineer Manager will lead a team supporting customers in their Cloud and AI transformation journey, helping them achieve business priorities through tailored solutions and technical demonstrations. The role evaluates applications, recommends solutions, and demonstrates technologies to influence technical decisions. The manager develops a high-performing team through coaching, builds relationships with customer leaders and partner ecosystems, and leverages partner solutions to address customer needs and drive sustainable growth. The position supports Microsoft’s Defense Industrial Base Operating Unit, which works with commercial contractors across the DIB landscape to deliver secure, scalable solutions and advance digital transformation for mission outcomes.

The role focuses on team coaching and sales discipline, customer engagement, stakeholder coordination, pipeline development, partner collaboration, and continuous learning. The position requires U.S. citizenship verification by valid passport because it supports U.S. government agency customers, and requires passing the Microsoft Cloud background check upon hire or transfer and every two years thereafter.

Requirements

• Master’s degree in Computer Science, Information Technology, Business, or a related field and 4+ years of technical pre-sales or technical consulting experience; or bachelor’s degree in Computer Science, Information Technology, or a related field and 6+ years of such experience; or 7+ years of such experience; or equivalent experience.
• U.S. citizenship, verified via a valid passport.
• Must pass the Microsoft Cloud background check upon hire or transfer and every two years thereafter.

Nice To Haves

• Willingness to obtain a U.S. Security Clearance.
• Understanding of Microsoft Azure or other public cloud platforms such as AWS or GCP, including IaaS and PaaS technologies and their business impact.
• Experience or knowledge in cloud migration and modernization.
• Knowledge of enterprise software solutions and the cloud and datacenter infrastructure competitor landscape, including AWS and GCP.
• 3+ years of people management experience, including leading virtual teams.

Responsibilities

• Create team goals with Solution Engineering to strengthen teamwork and sales discipline, including use of tools and processes to drive ACR revenue.
• Apply the “Model, Coach, and Care” framework through a consistent coaching rhythm.
• Cultivate relationships with IT leaders, business decision-makers, and developers; learn about their needs, expand the network via social media, and identify opportunities.
• Build and maintain effective support from key internal and external stakeholders.
• Remove barriers and coordinate resources to support smooth execution and progress of engagements.
• Use tools and processes to turn leads into opportunities, update progress weekly, target customers accurately, and move opportunities from UnCommitted to Committed through milestones.
• Establish a regular cadence with prioritized partners focused on collaboration, go-to-market strategies, accountability, and ambitious goals.
• Guide the team in regular partner interactions and relationship-building to accelerate Infrastructure, Data, AI, and Apps initiatives.
• Build a team learning culture that stays current on technologies, partner solutions, industry trends, and competitors.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager