About The Position

Microsoft is hiring a senior Business Applications Solution Advisor focused on ERP within its AI Business Solutions organization. The role supports enterprise customers in identifying business roles and recurring processes where agentic technologies can deliver durable, measurable value, and helps move engagements from initial concept through production deployment. The advisor manages, leads, and closes strategic opportunities across the Americas, working with customers in Manufacturing, Professional Services, High Tech, Telco & Media, and Energy. The position combines consultative customer engagement with technical fluency. The advisor collaborates with Microsoft account teams, solution engineers, customer success resources, and partners to identify Copilot and agentic opportunities, establish business sponsorship and a defined user cohort, agree on a value case, and support sustained production use. Success is measured by repeat customer usage, realized customer value, and eligible consumption revenue. The role also involves developing demand-generation programs to uncover new Dynamics 365 sales opportunities, gathering customer requirements, and working with partners and solution engineers to create tailored demonstrations. The advisor engages with prospects, customers, partners, and Microsoft sales and technical sales teams, including in complex strategic deals and business-value discussions.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, Business Administration, Information Security, or a related field, and 8+ years of experience in technical solution architecture and enterprise sales, business development, strategic consulting, technical consulting, or a relevant/prioritized industry; or equivalent experience.
  • Experience with value- and outcome-based sales, enterprise opportunities, and strategic customer engagements.
  • Strong organizational, communication, and selling skills.
  • Ability to engage customers in complex business challenges, business-value discussions, and solution sales.
  • Ability to collaborate effectively with customers, partners, account teams, solution engineers, customer success resources, and other sales and technical resources.

Nice To Haves

  • Bachelor's degree in a related field and 12+ years of relevant experience, or equivalent experience.
  • Relevant technical certification in cloud technologies, solution architecture, or a related domain, such as Microsoft Certified: Azure Solutions Architect Expert or Microsoft 365 Certified: Enterprise Administrator Expert, or equivalent industry certification.
  • Experience selling ERP solutions into two or more of the listed industries: Manufacturing, Professional Services, High Tech, Telco & Media, and Energy.
  • Experience selling software-as-a-service or cloud-based AI business applications to enterprise customers.
  • Experience identifying unique and complex business challenges and solutions.
  • Experience leading sales processes covering account planning, opportunity planning, deal negotiation, customer decision frameworks, evaluation plans, and sophisticated business-case discussions.
  • Experience carrying and exceeding sales quotas by driving and closing enterprise opportunities.
  • Demonstrated passion and commitment for customer success.
  • Sales experience with Oracle, SAP, IFS, or other enterprise platforms.
  • Deep understanding of AI agents and agentic ERP.
  • Demonstrated customer relationship and presentation skills, including C-level presentations, envisioning workshops, and business-value discussions.
  • Ability to influence and coach other selling professionals and account teams, working through others to drive success.
  • Self-starter with strong time-management skills and the ability to manage competing priorities and work productively under time constraints in a fast-paced, complex, collaborative, team-oriented environment.
  • Experience with Dynamics 365 solutions.
  • Experience working within the Dynamics partner ecosystem.
  • Experience with Design Thinking and Solution Envisioning.

Responsibilities

  • Manage, lead, and close strategic Microsoft opportunities within the Americas.
  • Contribute to complex sales deals, building relationships with industry leaders and partners in the Microsoft ecosystem.
  • Develop and deliver demand-generation programs to uncover new Dynamics 365 sales opportunities with strategic customers in Manufacturing, Professional Services, High Tech, Telco & Media, and Energy.
  • Align Microsoft Copilot and agentic capabilities with customer business processes to drive efficiency grounded in business value.
  • Lead detailed customer requirements-gathering sessions.
  • Collaborate with partners and solution engineers to build custom solution demonstrations.
  • Engage prospects, customers, and partners directly, and work with Microsoft field sales, account teams, partners, and technical sales resources.
  • Partner with account teams, solution engineers, customer success resources, and Microsoft partners to establish a named business sponsor, defined user cohort, and agreed value case for each engagement.
  • Move customer engagements from initial concept through sustained production use.
  • Drive customer repeat usage, realized value, and eligible consumption revenue.
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