Solution Sales Advisor- AI Workforce Copilot Global Black Belt
About The Position
Microsoft Customer and Partner Solutions-Core (MCAPS) accelerates customer outcomes and business growth by bringing together product, engineering, marketing, sales, customer success, and partners. The organization helps customers realize value faster and turn innovation into measurable business impact through technical expertise and differentiated go-to-market execution. The AI Workforce Global Black Belt leads strategic engagements that accelerate customer transformation through Copilot and Microsoft’s AI platform. The role identifies high-impact scenarios, delivers technical proofs of concept, and quantifies business value to scale first-party, customer-developed, and partner-led agents. It also supports platform adoption by turning technical blockers into actionable solutions and positioning Microsoft’s differentiated value in competitive environments. The role shares customer and field insights with engineering, marketing, and business architecture teams. The position involves consultative selling, technical strategy, executive-level customer engagements, complex deal cycles, and repeatable sales motions. It also provides opportunities to influence product direction through customer and field feedback. Microsoft describes its culture as grounded in a growth mindset, innovation, collaboration, respect, integrity, accountability, and inclusion.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Business Administration, Information Security, or a related field, and 6+ years of experience in technical solution architecture and enterprise sales, business development, strategic consulting, technical consulting, or a relevant/prioritized industry; equivalent experience is accepted.
- Experience developing and articulating technical architectures, use cases, solution differentiation, and value propositions for complex enterprise customers.
- Experience in competitive selling, including analyzing competitor solutions, identifying technical and business differentiation, handling objections, and influencing customer technology decisions.
- Ability to rapidly develop technical depth across emerging AI technologies and competitive platforms, and translate that knowledge into customer-facing differentiation, technical guidance, and actionable sales strategy.
- Ability to work effectively with technical and business audiences, including architects, IT and security leaders, business decision makers, and C-level executives.
- Experience with AI, Generative AI, cloud platforms, and/or enterprise AI solutions, including translating technical capabilities and architecture into customer business value.
- Experience engaging enterprise customers in complex technical sales cycles, including solution positioning, technical differentiation, competitive scenarios, and executive-level engagements.
Nice To Haves
- Bachelor’s degree in a related field and 8+ years of experience in technical solution architecture and enterprise sales, business development, strategic consulting, technical consulting, or a relevant/prioritized industry; equivalent experience is accepted.
- Relevant technical certification(s) in cloud technologies, solution architecture, AI, security, or a related domain, such as Microsoft Certified: Azure Solutions Architect Expert or Microsoft 365 Certified: Enterprise Administrator Expert, or an equivalent industry certification.
- Demonstrated experience with Generative AI, AI solutions, cloud architecture, enterprise architecture, systems integration, security, governance, and/or emerging technologies.
Responsibilities
- Lead customer engagements to identify high-impact business scenarios where AI can drive measurable value and align with key account executives to land M365 Copilot value.
- Help organizations adopt Microsoft AI solutions by addressing technical challenges and communicating the platform’s benefits.
- Collaborate with internal teams and partners to deliver sales presentations, workshops, and proof-of-concept experiences aligned with customer goals.
- Share best practices, tools, and success stories to help teams and partners replicate successful strategies across industries and regions.
- Provide strategic guidance and coaching to sales teams on positioning AI solutions and closing complex deals.
- Gather customer and partner feedback to inform future product features, marketing strategies, and support resources.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
