Solution Leader- ERP

Oxford Global Resources

10d • $165,000 - $205,000

About The Position

Join our team and experience how we lead with passion, positivity, and accountability to deliver the Right Talent. Right Now. We create an environment where you can think big, have fun and truly make a difference. The Solution Leader (SME) ERP is accountable for each step of the GTM lifecycle (see below): Creation: Defines POV, blueprints, and assets within the ERP area. Enablement: Equips AMs and delivery teams through training and playbooks. Execution: Owns external positioning, collateral, pilots, and BD campaigns. Improvement: Monitors metrics, codifies lessons, and refreshes methods. Governance: Maintains offering accountability, refresh cadence, and executive alignment. This ensures the Solution Leader (SME) operates as a business owner + SME across the full lifecycle, fully supported by Oxford functions. Role Purpose The Solution Leader (SME)- ERP is responsible for the full lifecycle of an Oxford service offering within ERP from market positioning and solution design through client delivery, asset development, and internal enablement. Acting as the “business owner” and Subject Matter Expert (SME), this leader ensures Oxford service offering are differentiated, repeatable, and directly tied to measurable business outcomes for clients. This role is both market-facing and internally enabling: partnering with Account Managers (AM) to drive business development, engaging with clients as a senior SME, building proprietary frameworks and toolkits, and ensuring delivery excellence. Success requires a rare combination of strategic vision, consulting rigor, and entrepreneurial energy to establish Oxford as a go-to consulting partner in the market.

Requirements

• Bachelor's degree required; fields of business or computer science preferred
• 10+ years of experience in a solutions provider environment, predominantly consulting, technical services, and technology solutions
• 10+ years of experience with SAP and/or Oracle ERP systems
• 10+ years of experience in consulting or delivery led SME leadership roles
• Demonstrated experience working with sales teams and pursuits from an SME vantage point
• Ability to communicate effectively both verbally and in writing with individuals at all levels of the organization
• Team player who is easy to work with and will drive deliverables through to completion
• Proven knowledge of MS Office products
• Ability to maintain regular attendance and work all hours necessary or required

Responsibilities

• Define and sustain Oxford’s Point of View (POV) for the offering, ensuring it is bold, differentiated, and market-relevant.
• Build proprietary assets and frameworks for example - diagnostic tools, playbooks, heatmaps, scorecards, etc. that make the offering tangible and scalable.
• Activate market presence by developing collateral, case studies, and AM talk-tracks that drive business development.
• Support business development directly, equipping AMs with positioning questions and engaging as SME in key pursuits.
• Ensure delivery excellence, especially in pilots and early market successes, by codifying lessons into reusable IP and case evidence.
• Link client outcomes to business value, embedding ROI, adoption, compliance, and productivity KPIs into all phases of the offering.
• Integrate offerings across Oxford’s client portfolio for example - OCM embedded in ERP, AI linked to CRM transitions, etc.
• Transfer capability to clients by embedding Oxford tools and building client self-sufficiency.
• Define, maintain, and evolve a clear market-aligned roadmap for the offering, refreshed quarterly.
• Codify Oxford’s unique POV into diagnostics, playbooks, governance frameworks, and repeatable methods.
• Partner with AMs to position the offering, identify triggers, and co-sell opportunities.
• Act as a senior SME in assessments, roadmaps, pilots, and executive-level client workshops.
• Lead pilot governance, ensure measurable outcomes - e.g., ROI, adoption, compliance, etc.and codify lessons into IP.
• Produce one-pagers, case briefs, and roadmap visuals to strengthen Oxford’s positioning in the market.
• Train Oxford consultants and AMs on the offering’s frameworks and tools for consistent, repeatable delivery.
• Establish and monitor KPIs tied to client outcomes; ensure consistent reporting across engagements.
• As appropriate, lead joint go-to-market and delivery efforts with strategic partners - e.g., BASE Life Sciences, cloud/ERP vendors.
• Integrate OCM into offering delivery to drive adoption and ROI realization.
• Ensure offerings embed governance, ethics, and validation requirements, especially in regulated industries.
• Represent Oxford in the market through articles, presentations, and industry forums as the visible leader of the offering.
• Owns the articulation of Oxford’s POV, industry need, and unique value proposition.
• Leads creation of structured service blueprints (phases, activities, deliverables, benefits).
• Develops draft supporting assets (frameworks, questionnaires, case studies).
• Prepares launch readiness package for handoff to GTM.
• Develops and delivers training for AMs, recruiters, delivery teams, and executives.
• Creates the sales playbook: elevator pitches, FAQs, objection handling, and discovery questions.
• Produces toolkits, templates, and one-pagers.
• Runs internal “roadshow” sessions across offices.
• Finalizes messaging, POV statements, and external positioning.
• Leads creation of brochures, website copy, and client-facing decks.
• Publishes thought leadership with Marketing.
• Engages partners (e.g., SAP, Oracle -ERP vendors) for co-marketing.
• Oversees pilot engagements and ensures case study capture.
• Orchestrates BD campaigns in partnership with AMs.
• Defines and monitors KPIs (pipeline, win rate, client satisfaction).
• Collects insights from AMs, clients, and delivery teams.
• Leads quarterly reviews and refresh of collateral.
• Ensures capture of early client outcomes as reusable case studies.
• Maintains and updates methodology, assets, and positioning.
• Ensures delivery of refresh cycles bi-annually.
• Represents the offering in quarterly steering committees.

Benefits

• Oxford provides holiday pay, paid time off, medical, dental, vision, life and disability benefit plans, flexible spending accounts, health savings accounts, employee tuition reimbursement, student debt assistance and a 401(k) Retirement Savings Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees