Solution Engineer

Intapp • Charlotte, NC

2d

About The Position

The Solution Engineer is part of Intapp’s Services Delivery team and focuses on implementing Intapp solutions in client environments. The role combines technical integration capabilities with an understanding of client business needs to configure, deploy, and support solutions effectively. Solution Engineers contribute to multiple concurrent projects and translate customer requirements into scalable, high-quality technical deliverables.

Requirements

• 3–5 years of experience in technical implementation, operations, or support roles within SaaS or enterprise software environments.
• Proficiency in Microsoft SQL Server, including writing, interpreting, and troubleshooting complex queries, joins, and data transformations across relational structures.
• Proficiency with REST/SOAP APIs, XML, JSON, and system integration patterns.
• Proficiency in at least one programming language, such as Python, Java, or C#.
• Working knowledge of Regular Expressions (RegEx) for parsing and transforming data.
• Familiarity with Boomi or comparable integration platforms.
• Strong critical-thinking and problem-solving abilities.
• Excellent organizational skills and ability to manage concurrent workstreams.
• Strong written and verbal communication skills, including ability to explain technical concepts to non-technical audiences.
• Bachelor’s degree in a technical field or equivalent practical experience.

Nice To Haves

• Exposure to enterprise systems such as billing, HR, CRM, DMS, or telephony.
• Experience with Microsoft IIS, Exchange, or similar operational infrastructure.
• Familiarity with Intapp solutions.
• Boomi Associate Developer Certification.
• Experience using issue tracking and project management tools, such as JIRA.
• Prior experience delivering client onboarding sessions or administrative training.

Responsibilities

• Configure and implement Intapp solutions across client environments.
• Develop and manage integrations using Boomi, Intapp Integrate, and Microsoft SQL Server.
• Translate business requirements into logical workflows and technical configurations.
• Perform data mapping, configuration, validation, and issue troubleshooting.
• Manage multiple implementation projects, ensuring alignment with scope and timelines.
• Conduct client-facing workshops and configuration walk-throughs.
• Analyze root causes of integration and system-level issues, including third-party APIs.
• Collaborate with internal teams to improve delivery processes and reusable assets.
• Deliver administrative training and knowledge transfer to client users.
• Maintain documentation and uphold implementation quality standards.

Benefits

• Professional development opportunities.
• Reimbursement for training and continuing education.
• Modern, open offices.
• Complimentary lunches and fully stocked kitchens.
• Wellness programs.
• Flexible time off.
• Family-formation benefits and support.
• Paid volunteer time off.
• Donation matching program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level