Solution Consultant, AMER

WithSecure • New York, NY

11d • Hybrid

About The Position

Cloud Protection protects enterprises and government organizations worldwide from malware, phishing, and identity-based attacks in Salesforce. The Solution Consultant will help scale Cloud Protection for Salesforce (CPSF) in the North America market, serving as the technical counterpart to sales teams across pre-sales and post-sales activities. The role translates customer business challenges into practical technical solutions, helping prospects and customers realize value from the product.

Requirements

• At least 5 years of experience in a customer-facing technical role, such as solution consulting, pre-sales engineering, or customer success engineering.
• Strong knowledge of enterprise IT environments, including networking, cloud platforms, security solutions, and APIs.
• Ability to align technical solutions with business objectives.
• Excellent presentation and interpersonal skills, including the ability to explain complex concepts to technical and non-technical audiences.
• Fluency in English.
• Strong proficiency in AI technologies and tools.
• Proven experience applying AI solutions to real-world business or technical challenges.
• Ability to collaborate with cross-functional teams to implement AI-driven initiatives.
• Strong problem-solving and analytical skills, and a continuous learning mindset.

Nice To Haves

• Experience with Salesforce.
• Knowledge of additional languages.

Responsibilities

• Partner with the sales team as the primary technical resource during the sales cycle.
• Deliver product demonstrations and presentations tailored to customer needs.
• Lead technical discovery sessions to understand customer requirements.
• Design and execute Proofs of Concept (POCs) to validate solution fit.
• Build stakeholder trust by explaining technical capabilities and business value.
• Oversee technical onboarding and solution implementation for new customers.
• Conduct ongoing technical business reviews and identify opportunities for optimization and expansion.
• Troubleshoot and resolve technical issues in collaboration with support and engineering teams.
• Drive customer adoption, satisfaction, and long-term value realization.

Benefits

• Up to 30 days per year of working abroad.
• Paid sick leave from day one.
• Mental health support and comprehensive benefits.
• Continuous learning, modern tools, and a culture that values trust and collaboration.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed