Solution Center Consultant, Associate
About The Position
Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. Job Summary As a Senior Solutions Implementation Consultant, you will lead the successful deployment and adoption of enterprise software solutions for customers. Partnering closely with customers, project teams, and cross-functional stakeholders, you will guide implementations from discovery and solution design through deployment, training, and go-live support. This role requires a blend of consulting expertise, technical aptitude, and project leadership to help customers achieve their business objectives and maximize the value of their investment.
Requirements
- Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field; equivalent experience will also be considered.
- Strong problem-solving skills and ability to analyze business and technical requirements.
- Excellent communication and collaboration skills with both technical and non-technical stakeholders.
- Ability to manage multiple priorities and deliver results in a customer-focused environment.
Nice To Haves
- 5+ years of experience implementing enterprise software solutions in a consulting, implementation, or technical delivery role.
- Experience leading customer implementations from requirements gathering and solution design through deployment and user adoption.
- Experience with Product Lifecycle Management (PLM) solutions, with Windchill experience strongly preferred.
- Proven ability to translate business requirements into scalable technical solutions and implementation plans.
- Experience managing customer stakeholders, resolving project risks, and driving successful business outcomes.
- Knowledge of enterprise software integrations, data migrations, change management, and system adoption best practices.
Responsibilities
- Lead customer discovery sessions and requirements workshops to understand business needs and define implementation strategies.
- Translate customer requirements into scalable solution designs and implementation plans.
- Configure, deploy, and support enterprise software solutions while ensuring alignment with customer goals and best practices.
- Partner with project teams to manage implementation activities, timelines, risks, and deliverables.
- Facilitate testing, user acceptance activities, deployment readiness, and go-live support.
- Collaborate with Solution Architects, Product Management, Engineering, and Customer Success teams to drive successful project outcomes.
- Deliver customer training and enablement programs to support adoption and long-term success.
- Serve as a trusted advisor to customers by providing guidance, resolving challenges, and ensuring overall project success.
- Contribute to process improvements, implementation methodologies, and knowledge-sharing initiatives across the organization.
Benefits
- employee share purchase program (ESPP)
- medical insurance
- dental insurance
- vision insurance
- paid time off
- sick leave
- tuition reimbursement
- 401(k) contributions and employer match
- flexible spending accounts
- life insurance
- disability coverage
- commuter subsidy
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
