Solar Service Technician III: $25-33/hr + $1,000 Bonus | New Orleans

Solar Alternatives • New Orleans, LA

2d • $50,000 - $90,000 • Onsite

About The Position

Solar Alternatives is hiring a Solar Service Technician III to troubleshoot and service solar, battery, and EV charging systems in the New Orleans area. The role focuses on diagnosing and repairing real systems—including PV, Tesla Powerwall, FranklinWH, LG Chem, fuel cells, and related equipment—rather than repetitive installations. The technician runs a daily service schedule and prioritizes safety, quality, and customer satisfaction.

The position includes coaching Field Service Technicians and helping onboard new hires, with a potential path to lead and trainer. The schedule is Monday through Friday, typically 40–50 hours per week, with overtime paid at 1.5 times the regular rate, occasional Saturdays, and participation in an on-call rotation. Travel to customer sites is required.

Pay is $25–$33 per hour based on experience, with sales bonus opportunities and a $1,000 bonus after 90 days. Benefits include medical, dental, and vision coverage with the company paying 50% of the employee premium, a 401(k) with a 3% company match, two weeks of earned PTO to start, and seven paid holidays. The company also offers training and certifications in areas including OSHA, NABCEP, Tesla, FranklinWH, LG Chem, and fuel cells.

Requirements

• Five or more years of related experience is preferred in solar/PV, electrical, roofing, HVAC, construction, or building sciences.
• Strong troubleshooting skills and attention to detail.
• Professional appearance and good customer manners.
• Clean driving record, valid driver's license, and ability to drive small and large service vehicles.
• Drug-free.
• OSHA 10 certification at hire or within three months of employment.
• Own hand tools and basic power tools.
• Ability to work unsupervised.
• Ability to lift up to 50 pounds occasionally; regularly stand, walk, sit, and use hands; and perform ground, ladder, lift, and occasional roof work at customer sites.
• Ability to travel as required.

Nice To Haves

• Electrical, roofing, service, or engineering training.
• NABCEP or electrical certification.
• OSHA 10/30 certification.
• Experience with field service software.

Responsibilities

• Troubleshoot and resolve warranty and service issues involving modules, inverters, batteries, monitoring systems, and balance-of-system components.
• Complete the daily service schedule on time while prioritizing safety, quality, and customer satisfaction.
• Coach Field Service Technicians and help onboard new hires.
• Meet or exceed service KPIs, including turnaround time, customer experience rating, and dispatches completed.
• Complete punch-list follow-ups to ensure installations are correct and customers are satisfied.
• Follow OSHA and company safety procedures.
• Keep the service vehicle stocked and clean and help keep the warehouse organized.
• Perform general field labor as needed, including carrying panels and ladders, cleaning panels, and site cleanup.
• Participate in the on-call rotation.

Benefits

• $1,000 bonus after 90 days.
• Sales bonus opportunities.
• Medical, dental, and vision coverage; the company pays 50% of the employee premium.
• 401(k) with a 3% company match.
• Two weeks of earned PTO to start.
• Seven paid holidays.
• Overtime paid at 1.5 times the regular rate.
• Training and certifications, including OSHA, NABCEP, Tesla, FranklinWH, LG Chem, and fuel cells.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed