Solar Service Technician III: $25-33/hr + $1,000 Bonus | Shreveport

Solar Alternatives • Shreveport, LA

2d • $50,000 - $90,000 • Onsite

About The Position

Solar Alternatives is hiring a Solar Service Technician III to troubleshoot, repair, and service solar photovoltaic, battery storage, and EV charging systems. The role focuses on service and warranty work rather than repetitive installations and includes systems and components such as PV modules, inverters, Tesla Powerwall, FranklinWH, LG Chem, fuel cells, monitoring, and balance-of-system equipment. The technician manages a daily service schedule while prioritizing safety, quality, and customer satisfaction; supports service KPIs and installation punch-list follow-ups; and helps train, coach, and onboard other technicians. The role also includes general field labor, vehicle and warehouse organization, and participation in an on-call rotation.

The position is based in Shreveport and follows a Monday–Friday daytime schedule, typically 40–50 hours per week, with paid overtime at 1.5 times the regular rate. Occasional Saturdays and on-call duties are expected. Compensation is $25–$33 per hour based on experience, with sales bonus opportunities and a $1,000 bonus after 90 days. Benefits include medical, dental, and vision coverage with the company paying 50% of the employee premium, a 3% 401(k) company match, two weeks of earned PTO to start, and seven paid holidays.

Requirements

• Five or more years of related experience is preferred in solar/PV, electrical, roofing, HVAC, construction, or building sciences.
• Strong troubleshooting skills and attention to detail.
• Professional appearance and good customer manners.
• Clean driving record, valid driver's license, and ability to drive small and large service vehicles.
• Drug-free.
• OSHA 10 certification at hire or within three months of employment.
• Own hand tools and basic power tools.
• Ability to work unsupervised.
• Ability to lift up to 50 pounds occasionally; stand, walk, sit, and use hands regularly; perform ground, ladder, lift, and occasional roof work at customer sites; and travel as required.

Nice To Haves

• Electrical, roofing, service, or engineering training.
• NABCEP or electrical certification.
• OSHA 10 or OSHA 30 certification.
• Experience with field service software.

Responsibilities

• Troubleshoot and resolve warranty and service issues involving modules, inverters, batteries, monitoring, and balance-of-system components.
• Complete the daily service schedule on time while prioritizing safety, quality, and customer satisfaction.
• Coach Field Service Technicians and help onboard new hires.
• Meet or exceed service KPIs, including turnaround time, customer experience ratings, and completed dispatches.
• Complete punch-list follow-ups to ensure installations are correct and customers are satisfied.
• Follow OSHA and company safety procedures.
• Keep the service vehicle stocked and clean and help keep the warehouse organized.
• Perform general field labor as needed, including carrying panels and ladders, panel cleaning, and site cleanup.
• Participate in the on-call rotation.

Benefits

• $1,000 bonus after 90 days.
• Medical, dental, and vision coverage, with the company paying 50% of the employee premium.
• 401(k) with a 3% company match.
• Two weeks of earned PTO to start.
• Seven paid holidays.
• Sales bonus opportunities.
• Paid overtime at 1.5 times the regular rate.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed