Software Test Analyst III

TekWissen • Lansing, MI

1d • Hybrid

About The Position

TekWissen is recruiting a Software Test Analyst III for DTMB Agency Services in Lansing, Michigan. The role provides customer service and software testing support, primarily for projects within Michigan’s Quality of Life agencies: the Department of Natural Resources, the Department of Environment, Great Lakes, and Energy, and the Department of Agriculture and Rural Development. The work helps ensure the quality, accuracy, and reliability of updates to public-facing applications serving Michigan residents.

The analyst works with DTMB teams and project stakeholders to plan and perform testing, manage defects, validate changes against agency goals and DTMB standards, and contribute testing input during project discussions. As a member of the DTMB Agency Services QA/BA team, the analyst also supports Quality of Life agency requests and operational activities. The successful candidate is customer-focused, communicates well, learns unfamiliar applications and workflows quickly, works independently and collaboratively, and adapts to shifting priorities and requirements.

Requirements

• Bachelor’s degree.
• At least 5 years conducting comprehensive software testing, including test planning, test-case design, execution, defect documentation, and process analysis to improve quality and reliability.
• At least 5 years creating, refining, and managing test cases and acceptance criteria in Agile development projects, including user-story validation and participation in sprint ceremonies.
• At least 2 years working directly with senior management to communicate testing impacts, facilitate quality-strategy discussions, contribute to risk assessments, and align on testing approaches and defect resolution.
• At least 2 years testing IT solutions designed for public use, including functionality, accessibility, performance, and security considerations.
• Strong customer service and communication skills.
• Ability to learn new applications, workflows, and project contexts quickly.
• Self-directed, organized, and able to build strong working relationships.
• Ability to adapt to shifting priorities, project needs, and agency requirements.
• Detail-oriented, collaborative, and analytical approach to delivering quality technology outcomes.

Nice To Haves

• Recommended: 2 years of experience with ADA/WCAG accessibility and compliance testing.
• Recommended: 2 years of experience reviewing and triaging vulnerability scan results.
• Recommended: 1 year of experience with systems or programs governed by state and/or federal regulations, ensuring quality practices support compliance requirements.

Responsibilities

• Develop, execute, and maintain test plans, test cases, and test scripts.
• Perform functional, regression, integration, and user acceptance testing.
• Identify, document, and track defects, communicating clearly to support timely resolution.
• Validate system changes and enhancements against agency goals and DTMB standards.
• Participate in project meetings, provide testing input on requirements, and support continuous improvement.
• Support Quality of Life agency requests and operational activities as part of the DTMB Agency Services QA/BA team.
• Help agency partners navigate DTMB processes, policies, and quality standards.
• Communicate testing impacts and contribute to discussions about quality strategy, risk assessments, testing approaches, and defect resolution.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level