Software Systems Engineer Principal

Syms Strategic Group, LLC (SSG)•Austin, TX

5d•$109,623 - $126,790•Remote

About The Position

Syms Strategic Group is seeking a Principal Software Systems Engineer to lead the Edifecs application support organization for a Veterans Affairs department. This is a full-time, 100% U.S.-based remote W-2 position requiring U.S. citizenship and the ability to obtain or qualify for a Public Trust (MBI). Candidates located in California, Colorado, Illinois, Minnesota, New Jersey, New York, Oregon, or Washington will not be considered. The role provides technical oversight, staffing management, and roadmap execution while ensuring the Edifecs platform’s operational stability, scalability, compliance, and strategic alignment. The engineer partners with product, architecture, vendor, business, EDI analyst, DevSecOps, and cloud teams to make architecture decisions and guide modernization, cloud scalability, and performance strategies. The position involves hands-on configuration and maintenance of Edifecs XEServer, XEngine, Trusted Platform Modules, SpecBuilder, and related modules. The engineer guides EDI analysts in building, deploying, and optimizing processing rules, routing logic, and batch workflows; investigates mapping and validation issues, functional errors, transaction failures, and performance bottlenecks; and manages logging, JVM tuning, and certificate and keystore configurations. Responsibilities also include release deployments, environment refreshes, patching, upgrades, and production operations. The successful candidate will bring at least 10 years of professional experience in EDI, healthcare, or enterprise application operations, software or data engineering, with strong AWS experience. An Edifecs certification is listed under professional certifications, and a master’s degree in Computer Science, Engineering, or a related technical discipline is listed under formal education. Desired experience includes hands-on healthcare X12 workflows, HIPAA-aware cloud data architecture, and healthcare payer, PBM, clearinghouse, or pharmacy operations. An AWS certification is a bonus.

Requirements

At least 10 years of experience in EDI, healthcare, or enterprise application operations, software or data engineering, with strong AWS experience.
Strong knowledge of EDIFECS architecture and transaction lifecycles.
Strong experience in AWS cloud environments.
Hands-on understanding of Edifecs XEServer, including orchestrations, batch flows, and execution contexts.
Hands-on understanding of XEngine, including validation, rulesets, and canonical structures.
Hands-on understanding of TPM, including trading partner configuration, routes, and agreements.
Hands-on understanding of EDI Gateway visibility, audit, search, and reprocessing.
Hands-on understanding of SpecBuilder, including Implementation Guide definitions and map development.
Experience managing technical aspects of inbound and outbound EDI connectivity using AS2, SFTP, FTPS, and HTTPS channels.
Experience with API-based integrations and gateway services.
Experience troubleshooting EDI issues and performing root-cause analysis.
Experience optimizing job throughput, tuning engine and JVM performance, managing memory, and supporting high availability and failover orchestration.
Understanding of monitoring dashboards for proactive detection.
Understanding of AWS EC2 instance sizing, OS tuning, storage I/O patterns, file transfer endpoints, routing, firewall coordination, network path debugging, and SSL/TLS certificate lifecycle management.
Proficiency with Git and GitHub, including branching strategies, pull requests, and collaborative workflows.
Knowledge of compliance, audit, and partner governance.
Infrastructure-as-code experience with Ansible and Terraform.
Ability to communicate technical architecture decisions and trade-offs to non-technical stakeholders.
Ability to drive ambiguous architecture decisions to resolution with limited direction.
Experience with Agile methodologies, including Scrum and Kanban, and JIRA.
Strong documentation habits, including architecture diagrams, data dictionaries, and migration runbooks.
Ability to work collaboratively with development, operations, and security teams.
U.S. citizenship is required for this opportunity.
Must possess or qualify for a Public Trust (MBI) and meet applicable government investigation and eligibility requirements.
The posting lists an Edifecs certification under Professional Certifications.
The posting lists a master’s degree in Computer Science, Engineering, or a related technical discipline under Formal Education.

Nice To Haves

Deep hands-on EDIFECS experience with X.12 EDI transaction standards and workflows, including medical claims transactions such as 837, 834, and 277.
Experience with 270/271 and 278 transactions.
Knowledge of HIPAA compliance requirements in cloud data architecture.
Experience with healthcare payer or PBM systems, clearinghouses, or pharmacy operations.
AWS certification.

Responsibilities

Lead the Edifecs application support organization, ensuring operational stability, scalability, compliance, and strategic alignment.
Provide technical oversight, manage staffing, and drive roadmap execution.
Partner with product, architecture, vendor, and business teams.
Guide architecture decisions, modernization efforts, cloud scalability, and performance strategies.
Configure and maintain XEServer, XEngine, Trusted Platform Modules (TPMs), SpecBuilder, and related modules.
Guide EDI Analysts in building, deploying, and optimizing Edifecs processing rules, routing logic, and batch workflows.
Analyze and resolve mapping issues, validation failures, functional errors, and performance bottlenecks.
Manage system logging, Java Virtual Machine (JVM) tuning, and certificate and keystore configurations.
Support release deployments, environment refreshes, patching, and upgrades.
Collaborate with EDI Analysts, DevSecOps Engineers, Cloud teams, and business teams.
Troubleshoot transaction failures, mapping defects, partner-specific rejection patterns, batch job flow failures, and throughput or performance degradation.
Optimize job throughput and engine performance; support high availability, failover orchestration, and proactive monitoring.
Gather and translate business reporting requirements into technical data models.
Document architecture decisions and systems using architecture diagrams, data dictionaries, and migration runbooks.
Work collaboratively with development, operations, and security teams to support seamless production operations.