Software Systems Engineer Principal

Syms Strategic Group, LLC (SSG)•Atlanta, GA

1d•$109,623 - $126,790•Remote

About The Position

Syms Strategic Group is seeking a Software Systems Engineer Principal to lead the Edifecs application support organization for a Veterans Affairs department opportunity. This is a full-time, 100% U.S.-based remote position, subject to geographic exclusions: candidates from California, Colorado, Illinois, Minnesota, New Jersey, New York, Oregon, or Washington will not be considered. The position is W-2 and requires U.S. citizenship and the ability to obtain or qualify for a Public Trust (MBI). The salary range is $109,623–$126,790. The role serves as Edifecs Platform Manager, ensuring operational stability, scalability, compliance, and strategic alignment. It provides technical oversight, staffing management, roadmap execution, and partnership with product, architecture, vendor, and business teams. The engineer guides architecture and modernization decisions, cloud scalability, and performance strategies, and performs hands-on configuration and maintenance of Edifecs components and integrations. The successful candidate will guide EDI Analysts in developing, deploying, and optimizing processing rules, routing logic, and batch workflows; troubleshoot transaction, mapping, validation, functional, and performance issues; and manage logging, JVM tuning, and certificates and keystores. The position also supports releases, environment refreshes, patching, and upgrades, collaborating with EDI Analysts, DevSecOps Engineers, Cloud teams, and business teams. Applicants must have at least 10 years of relevant experience in EDI, healthcare, or enterprise application operations, software or data engineering, with strong AWS experience. An EDIFECS certification is listed under professional certifications. A master's degree in Computer Science, Engineering, or a related technical discipline is listed as formal education. Desired qualifications include deep hands-on healthcare X12 transaction experience, HIPAA cloud data architecture knowledge, healthcare payer/PBM, clearinghouse, or pharmacy operations experience, and an AWS certification. Applicants selected will be subject to a government security investigation and may also undergo background checks, drug testing, and creditworthiness review.

Requirements

At least 10 years of experience in EDI, healthcare, or enterprise application operations, software or data engineering, with strong AWS experience.
Strong knowledge of EDIFECS architecture and transaction lifecycles.
Strong experience in AWS cloud environments.
Hands-on understanding of Edifecs XEServer, including orchestrations, batch flows, and execution contexts.
Hands-on understanding of XEngine, including validation, rulesets, and canonical structures.
Hands-on understanding of TPM, including trading partner configuration, routes, and agreements.
Hands-on understanding of EDI Gateway visibility, audit, search, and reprocessing.
Hands-on understanding of SpecBuilder, including Implementation Guide definitions and map development.
Experience managing inbound and outbound EDI connectivity using AS2, SFTP, FTPS, and HTTPS channels.
Experience with API-based integrations and gateway services.
Experience performing EDI troubleshooting and root-cause analysis of transaction failures, mapping or misalignment defects, partner rejection patterns, batch job failures, and performance degradation.
Experience with throughput optimization, engine and JVM tuning, memory management, high availability, failover orchestration, and monitoring dashboards.
Understanding of AWS EC2 instance sizing, OS tuning, storage I/O patterns, file-transfer endpoints, routing, firewall coordination, network debugging, and SSL/TLS certificate lifecycle management.
Proficiency with Git and GitHub, including branching strategies, pull requests, and collaborative workflows.
Knowledge of compliance, audit, and partner governance.
Infrastructure-as-code experience with Ansible and Terraform.
Strong communication and stakeholder engagement skills, including explaining architecture decisions and trade-offs to non-technical stakeholders.
Experience gathering and translating business reporting requirements into technical data models.
Ability to resolve ambiguous architecture decisions with limited direction.
Experience with Agile methodologies, including Scrum and Kanban, and JIRA.
Strong documentation habits, including architecture diagrams, data dictionaries, and migration runbooks.
Ability to collaborate with development, operations, and security teams to support seamless production operations.
U.S. citizenship is required.
Must possess or qualify for a Public Trust (MBI).
EDIFECS certification is listed under professional certifications.
Master's degree in Computer Science, Engineering, or a related technical discipline is listed as formal education.

Nice To Haves

Deep hands-on EDIFECS experience with healthcare X.12 transactions, including medical claims transactions such as 837, 834, and 277.
Experience with 270/271 and 278 transactions.
Knowledge of HIPAA compliance requirements in cloud data architecture.
Experience with healthcare payer/PBM systems, clearinghouses, or pharmacy operations.
AWS certification.

Responsibilities

Lead the Edifecs application support organization as Edifecs Platform Manager, ensuring operational stability, scalability, compliance, and strategic alignment.
Provide technical oversight, manage staffing, and drive roadmap execution.
Partner with product, architecture, vendor, and business teams.
Guide architecture decisions, modernization efforts, cloud scalability, and performance strategies.
Configure and maintain XEServer, XEngine, Trusted Platform Modules (TPMs), SpecBuilder, and related modules.
Guide EDI Analysts in building, deploying, and optimizing Edifecs processing rules, routing logic, and batch workflows.
Analyze and resolve mapping issues, validation failures, functional errors, and performance bottlenecks.
Manage system logging, Java Virtual Machine (JVM) tuning, and certificate and keystore configurations.
Support release deployments, environment refreshes, patching, and upgrades.
Collaborate with EDI Analysts, DevSecOps Engineers, Cloud teams, and business teams.
Troubleshoot transaction failures, mapping defects, partner-specific rejection patterns, batch workflow failures, and throughput or performance degradation.
Optimize job throughput and engine performance; support high availability, failover orchestration, and proactive monitoring.
Gather and translate business reporting requirements into technical data models.
Document architecture, data dictionaries, and migration runbooks.
Communicate technical architecture decisions and trade-offs to non-technical stakeholders and collaborate across development, operations, and security teams.