Software Systems Engineer Principal
About The Position
Syms Strategic Group (SSG) is seeking a Software Systems Engineer Principal to lead the Edifecs application support organization as its Edifecs Platform Manager. The role is responsible for operational stability, scalability, compliance, and strategic alignment of the platform, including technical oversight, staffing, and roadmap execution. The position partners with product, architecture, vendor, business, EDI, DevSecOps, and cloud teams to guide architecture decisions, modernization, cloud scalability, performance, and production operations. The role configures and maintains Edifecs XEServer, XEngine, Trusted Platform Modules (TPMs), SpecBuilder, and related modules. It guides EDI Analysts in creating, deploying, and optimizing processing rules, routing logic, and batch workflows; diagnoses and resolves mapping issues, validation failures, functional errors, and performance bottlenecks; and manages logging, JVM tuning, and certificate/keystore configurations. The engineer also supports releases, environment refreshes, patching, and upgrades. This is a full-time, 100% U.S.-based remote, W-2 position supporting the Department of Veterans Affairs. Candidates from California, Colorado, Illinois, Minnesota, New Jersey, New York, Oregon, or Washington will not be considered. U.S. citizenship is required, and the candidate must possess or qualify for a Public Trust (MBI). Selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information and a government-granted security clearance. A background investigation may include criminal history, employment and education verification, drug testing, and creditworthiness.
Requirements
- 10+ years of experience in EDI, healthcare, or enterprise application operations, software or data engineering, with strong AWS experience.
- Strong knowledge of EDIFECS architecture and transaction lifecycles.
- Strong experience in AWS cloud environments.
- Excellent communication and stakeholder engagement skills.
- Hands-on understanding of Edifecs XEServer, including orchestrations, batch flows, and execution contexts.
- Hands-on understanding of XEngine, including validation, rulesets, and canonical structures.
- Hands-on understanding of TPM, including trading partner configuration, routes, and agreements.
- Hands-on understanding of EDI Gateway visibility, audit, search, and reprocessing.
- Hands-on understanding of SpecBuilder, including Implementation Guide (IG) definitions and map development.
- Experience managing inbound and outbound EDI connectivity through AS2, SFTP, FTPS, and HTTPS channels.
- Experience with API-based integrations and gateway services.
- Experience troubleshooting EDI transaction failures, mapping or misalignment defects, partner-specific rejection patterns, batch job flow failures, and throughput or performance degradation.
- Experience optimizing job throughput and tuning engine performance and JVM/memory management.
- Experience with high availability and failover orchestration and monitoring dashboards for proactive detection.
- Understanding of AWS EC2 instance sizing, OS tuning, storage I/O patterns, file transfer endpoints, routing, firewall coordination, network path debugging, and SSL/TLS certificate lifecycle management.
- Proficiency with Git and GitHub, including branching strategies, pull requests, and collaborative workflows.
- Knowledge of compliance, audit, and partner governance.
- Infrastructure as code experience with Ansible and Terraform.
- Experience with Agile methodologies, including Scrum and Kanban, and JIRA.
- U.S. citizenship is required.
- Must possess or qualify for a Public Trust (MBI).
- Must provide resume information that supports answers to mandatory screening questions.
Nice To Haves
- EDIFECS certification.
- Deep hands-on EDIFECS experience with X.12 EDI transaction standards and workflows, including medical claims transactions such as 837, 834, and 277.
- Experience with 270/271 and 278 transactions.
- Knowledge of HIPAA compliance requirements in cloud data architecture.
- Experience with healthcare payer/PBM systems, clearinghouses, or pharmacy operations.
- AWS certification is a bonus.
- Master’s degree in Computer Science, Engineering, or a related technical discipline.
Responsibilities
- Lead the Edifecs application support organization and ensure operational stability, scalability, compliance, and strategic alignment.
- Provide technical oversight, manage staffing, and drive roadmap execution.
- Partner with product, architecture, vendor, and business teams.
- Guide architecture decisions, modernization efforts, cloud scalability, and performance strategies.
- Configure and maintain XEServer, XEngine, Trusted Platform Modules (TPMs), SpecBuilder, and related modules.
- Guide EDI Analysts in building, deploying, and optimizing Edifecs processing rules, routing logic, and batch workflows.
- Analyze and resolve mapping issues, validation failures, functional errors, and performance bottlenecks.
- Manage system logging, Java Virtual Machine (JVM) tuning, and certificate/keystore configurations.
- Support release deployments, environment refreshes, patching, and upgrades.
- Collaborate with EDI Analysts, DevSecOps Engineers, Cloud teams, and business teams.
- Ensure seamless production system operations through collaboration with development, operations, and security teams.
- Gather and translate business reporting requirements into technical data models.
- Communicate technical architecture decisions and trade-offs to non-technical stakeholders.
- Drive ambiguous architecture decisions to resolution with limited direction.
- Maintain documentation, including architecture diagrams, data dictionaries, and migration runbooks.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
