Software Systems Engineer Principal
About The Position
Syms Strategic Group (SSG) is hiring a full-time Software Systems Engineer Principal for a 100% U.S.-based remote position supporting the Department of Veterans Affairs. The role acts as the Edifecs Platform Manager, leading the Edifecs application support organization and ensuring operational stability, scalability, compliance, and strategic alignment. It provides technical oversight, manages staffing, drives roadmap execution, and partners with product, architecture, vendor, and business teams. The position guides architecture decisions, modernization, cloud scalability, and performance strategies. It configures and maintains Edifecs components, supports EDI Analysts in building and optimizing processing rules and workflows, and resolves transaction, mapping, validation, functional, and performance issues. The role also oversees logging, JVM tuning, certificate and keystore configurations, releases, environment refreshes, patching, and upgrades in collaboration with EDI Analysts, DevSecOps Engineers, cloud teams, and business teams. The position requires U.S. citizenship and possession of, or eligibility to obtain, a Public Trust (MBI). Candidates from California, Colorado, Illinois, Minnesota, New Jersey, New York, Oregon, and Washington will not be considered. This is a W-2 position. Applicants must provide a LinkedIn profile link during screening, and interviews are conducted on Microsoft Teams with the camera on. Applicants selected will be subject to a government security investigation and other background checks. The employer states that recruiters and third parties will not be considered.
Requirements
- At least 10 years of experience in EDI, healthcare, or enterprise application operations, software or data engineering, with strong AWS experience.
- Strong knowledge of EDIFECS architecture and transaction lifecycles.
- Strong experience in AWS cloud environments.
- Excellent communication and stakeholder engagement skills.
- Hands-on understanding of Edifecs XEServer, including orchestrations, batch flows, and execution contexts.
- Hands-on understanding of XEngine, including validation, rulesets, and canonical structures.
- Hands-on understanding of TPM, including trading partner configuration, routes, and agreements.
- Hands-on understanding of EDI Gateway visibility, audit, search, and reprocessing.
- Hands-on understanding of SpecBuilder, including Implementation Guide definitions and map development.
- Experience managing technical aspects of inbound and outbound EDI connectivity, including AS2, SFTP, FTPS, and HTTPS channels.
- Experience with API-based integrations and gateway services.
- Experience troubleshooting EDI transaction failures, mapping or misalignment defects, partner-specific rejection patterns, batch job flow failures, and throughput or performance degradation.
- Experience with job throughput optimization, engine performance tuning, JVM tuning and memory management, high availability and failover orchestration, and monitoring dashboards.
- Understanding of AWS EC2 instance sizing, OS tuning, storage I/O patterns, file transfer endpoints, routing, firewall coordination, network path debugging, and SSL/TLS certificate lifecycle management.
- Proficiency with Git and GitHub, including branching strategies, pull requests, and collaborative workflows.
- Knowledge of compliance, audit, and partner governance.
- Infrastructure as code experience with Ansible and Terraform.
- Ability to communicate technical architecture decisions and trade-offs to non-technical stakeholders.
- Experience gathering and translating business reporting requirements into technical data models.
- Ability to resolve ambiguous architecture decisions with limited direction.
- Experience with Agile methodologies, including Scrum and Kanban, and JIRA.
- Strong documentation habits, including architecture diagrams, data dictionaries, and migration runbooks.
- Ability to work collaboratively with development, operations, and security teams.
- U.S. citizenship is required.
- Must possess or qualify for a Public Trust (MBI).
- Answers to mandatory screening questions must be supported by the applicant’s resume.
Nice To Haves
- EDIFECS certification.
- Deep hands-on experience with EDIFECS and X.12 EDI transaction standards, including medical claims transactions such as 837, 834, and 277, as well as 270/271 and 278 transactions.
- Knowledge of HIPAA compliance requirements in cloud data architecture.
- Experience with healthcare payer or PBM systems, clearinghouses, or pharmacy operations.
- AWS certification.
- Master’s degree in Computer Science, Engineering, or a related technical discipline.
Responsibilities
- Act as the Edifecs Platform Manager and lead the Edifecs application support organization, ensuring operational stability, scalability, compliance, and strategic alignment.
- Provide technical oversight, manage staffing, and drive roadmap execution.
- Partner with product, architecture, vendor, and business teams.
- Guide architecture decisions, modernization efforts, cloud scalability, and performance strategies.
- Configure and maintain XEServer, XEngine, Trusted Platform Modules (TPMs), SpecBuilder, and related modules.
- Guide EDI Analysts in building, deploying, and optimizing Edifecs processing rules, routing logic, and batch workflows.
- Analyze and resolve mapping issues, validation failures, functional errors, and performance bottlenecks.
- Manage system logging, Java Virtual Machine (JVM) tuning, and certificate and keystore configurations.
- Support release deployments, environment refreshes, patching, and upgrades.
- Collaborate with EDI Analysts, DevSecOps Engineers, cloud teams, and business teams.
- Troubleshoot EDI failures and provide root-cause analysis for transaction failures, mapping defects, partner rejection patterns, batch flow failures, and throughput or performance degradation.
- Optimize job throughput and engine performance; support JVM tuning and memory management, high availability and failover orchestration, and proactive monitoring dashboards.
- Support EDI inbound and outbound connectivity and integrations, including partner channels and API-based integrations.
- Communicate technical architecture decisions and trade-offs to non-technical stakeholders.
- Gather and translate business reporting requirements into technical data models.
- Document architecture diagrams, data dictionaries, and migration runbooks.
- Collaborate with development, operations, and security teams to support seamless production operations.
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What This Job Offers
Job Type
Full-time
Career Level
Principal
