Principal Systems Software Engineer

Oracle•Seattle, WA

About The Position

Designs and delivers features for provisioning, onboarding, and platform services, owning small-to-medium components end-to-end. Performs cross-layer debugging spanning kernel and user space, firmware interfaces, and hardware signals to identify mitigations and root causes. Monitors and tunes performance, capacity, and error budgets for owned services or drivers, adding observability and guardrails. Enhances fleet-operations automation and improves CI/CD, validation, and conformance tests. Participates in schematic and board reviews to identify firmware and software implications and supports early bring-up with targeted diagnostics. The role develops and maintains system software for managing, monitoring, and provisioning servers, storage, networking, and GPU subsystems in a hyperscale environment. It independently designs and deploys software layers and tools to automate hardware provisioning and server onboarding, integrates and validates system firmware with hardware, and collaborates on platform bring-up, firmware updates, diagnostics, and cross-layer debugging. The engineer diagnoses issues across software, firmware, and hardware, working within DevOps and incident-response practices to maintain reliability and availability. The position works closely with platform engineering, operations, firmware developers, silicon and board vendors, and data center teams on hardware bring-up, provisioning, and lifecycle operations. The engineer designs software solutions, develops features and enhancements, documents designs and code, leads code reviews in designated areas, troubleshoots and fixes software issues, and implements testing, quality assurance, logging, monitoring, and observability. The role also includes performance profiling and optimization, API troubleshooting and integration, and API versioning and interoperability strategies. The engineer develops software aligned with established system architecture, collaborates with team leads on architectural alignment, and implements performance and scalability strategies. The position collaborates on customer issue resolution and product support, may independently provide technical guidance to customers, mentors others, and helps improve customer issue and defect-handling processes. It follows development and coding standards, applies secure coding practices, and performs maintenance and testing such as upgrades and patches. It independently manages work and priorities, partners across teams, troubleshoots issues using information from multiple sources, shares knowledge, pursues continuous learning, and recommends process improvements.

Requirements

Working knowledge of software development and the software development lifecycle.
Ability to design and develop software features and enhancements according to design specifications and document software design and code.
Ability to debug and troubleshoot software issues, develop fixes, and conduct performance profiling and optimization.
Experience or working knowledge of software testing, quality assurance, error logging, monitoring, and observability.
Ability to troubleshoot API functionality and integration and implement API versioning, lifecycle, and interoperability strategies.
Working knowledge of software architecture decisions and best practices, with ability to align software with established architecture.
Ability to implement performance optimization and scalability strategies.
Knowledge of development practices, coding standards, code quality, and secure coding practices.
Ability to independently manage work, timelines, priorities, and deliverables and adapt to changes.
Ability to collaborate across teams, troubleshoot issues using information from multiple sources, and communicate with stakeholders and customers.

Responsibilities

Design, develop, and maintain standard and non-standard system software for managing, monitoring, and provisioning servers, storage, networking, and GPU subsystems in a hyperscale environment.
Independently design, develop, and deploy software layers and tooling to automate hardware provisioning and server onboarding across a large-scale fleet.
Integrate and validate system firmware with hardware components.
Collaborate on platform bring-up, firmware updates, platform-level diagnostics, and cross-layer debugging.
Diagnose and resolve issues across software, firmware, and hardware using DevOps and incident-response practices to maintain reliability and availability.
Work with platform engineering, operations, firmware development, silicon and board vendors, and data center teams to support hardware bring-up, provisioning, and lifecycle operations.
Design software solutions, develop features and enhancements, and document software design and code.
Follow and suggest improvements to software development lifecycle practices; lead code reviews in designated areas.
Debug and troubleshoot software issues and develop fixes; implement functional and non-functional testing, quality assurance, logging, monitoring, and observability.
Profile and optimize performance; troubleshoot API functionality and integration; implement API versioning, lifecycle, and interoperability strategies.
Develop software aligned with established system architecture and implement performance and scalability strategies.
Collaborate on customer issues and defects; provide technical guidance and support, mentor others, and help improve customer issue-handling processes.
Follow development practices and coding standards, maintain code quality, and implement secure coding practices.
Perform periodic system maintenance and testing, including upgrades or patches for critical vulnerabilities; improve automation, testing, and debugging to support system availability and reliability.
Independently manage work, timelines, deliverables, and priorities, adapting to changes in resources or schedules.
Collaborate across teams, understand stakeholder and customer needs, and contribute to shared objectives.
Analyze information from multiple sources to troubleshoot issues, escalate more complex matters as appropriate, and contribute to knowledge sharing.
Build skills and stay current with industry trends; seek feedback and training and recommend process and workflow improvements.