Software Quality Triage Specialist

Kodiak•Mountain View, CA

About The Position

Kodiak AI is seeking a Software Quality Triage Specialist to join its growing Software Quality team. The role focuses on assessing autonomous truck performance, investigating system failures, and improving the safety and quality of the Kodiak Driver. The specialist will learn the system in depth, perform detailed root cause analysis, identify and categorize failure modes, and track bugs through resolution. They will also report performance findings, collaborate with operations and engineering teams on workflows, and conduct quality assurance on 2D and 3D labels used to train and improve algorithms.

Requirements

  • At least 3 years of experience in triage and deep root cause analysis within the robotics or autonomous vehicle industry.
  • Bachelor’s degree in Engineering, Computer Science, or a related technical field.
  • Experience beyond high-level bucketing.
  • Hands-on experience analyzing vehicle logs across perception, planning, localization, controls, and other system-level behaviors.
  • Strong understanding of autonomous vehicle sensors, such as cameras, lidar, and radar, and how sensor performance affects perception and planning.
  • Experience using simulation in the triage process to evaluate safety-related behaviors.
  • Ability to investigate complex issues and drive them to root cause.
  • Strong critical-thinking, analytical, and root cause analysis skills.
  • Ability to learn, adapt, and apply new concepts, tools, and workflows quickly.
  • Curiosity and diligence in investigating unexpected behaviors and understanding their causes.
  • Strong communication skills, including writing clear, concise, thorough technical documentation.
  • Passion for autonomous technology and improving safety and efficiency through triage and simulation.

Responsibilities

  • Study and assess performance results of autonomous trucks.
  • Perform efficient, high-quality deep root cause analysis with minimal oversight.
  • Identify and categorize system failure modes, file bugs, and track them through resolution.
  • Generate reports on overall performance for the team.
  • Collaborate with operations and engineering teams to improve workflows and processes.
  • Perform quality assurance on 2D/3D labels used to train and improve algorithms.

Benefits

  • Competitive compensation package including equity and annual bonuses.
  • Medical, dental, and vision plans through Kaiser Permanente, Cigna, and MetLife, including a medical plan with infertility benefits.
  • MetLife Legal Services, Identity & Fraud Protection, Hospital Indemnity Insurance, Accident Insurance, and Critical Illness Insurance.
  • Flexible PTO, 10 paid holidays, and generous parental leave policies.
  • Office perks including a dog-friendly office, free catered lunch, a fully stocked kitchen, and free EV charging.
  • Long-term disability, short-term disability, and life insurance.
  • Wellbeing benefits including Headspace through Cigna, Calm through Kaiser, One Medical, Gympass, Spring Health through Cigna, and Rula mental health navigation.
  • Fidelity 401(k).
  • Commuter benefits, FSA, Dependent Care FSA, and HSA.
  • Incentive programs including referral bonuses and patent bonuses.
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