Software Product Manager

Saving-Sight • Kansas City, MO

1d • Onsite

About The Position

Vital Tears is seeking a motivated, organized, and people-oriented Software Implementation Specialist to help manage technology projects and improve the systems used across the organization. The role does not require software development or IT expertise. It offers an opportunity to build a career in technology, project management, and operations while working with departments and leaders to understand how technology supports business operations and improve organizational efficiency.

Requirements

• Experience in sales, customer service, consulting, account management, operations, or project coordination.
• Basic understanding of project management, including planning, organization, timelines, and follow-through.
• Comfort with technology and willingness to learn new systems.
• Enjoys working with people and building relationships.
• Organized and detail-oriented, with the ability to manage multiple priorities.
• Strong communication skills and ability to translate ideas into clear next steps.
• Takes initiative and sees projects through to completion.
• Must not require current or future employment authorization sponsorship.
• In the last five years, must have no major moving violations and fewer than three minor moving violations.

Nice To Haves

• Familiarity with Microsoft Dynamics 365, specifically Customer Engagement or Business Central.
• Experience in a healthcare environment and knowledge of HIPAA.
• Background in software consulting, implementation, training, or project management.

Responsibilities

• Lead software projects that support and improve Vital Tears operations.
• Partner with users, stakeholders, and developers to identify needs and deliver effective solutions.
• Prioritize enhancements and help keep projects on track from planning through launch.
• Improve workflows by gathering feedback and identifying opportunities to work more efficiently.
• Coordinate testing, training, and documentation for software updates.
• Serve as a resource between technical teams and staff, helping turn ideas into action.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed