Product Manager, Software Product Lines

Black Box•Plano, TX

About The Position

As Product Manager for Software Product Lines, you will own the strategy, roadmap, and commercial model for Boxilla, Blackbox’s management platform for KVM, AV, and video wall systems, and for the software capabilities built around it. You will turn customer and market insight into clear requirements, work with engineering and partners to deliver them, and shape how Blackbox packages, prices, and licenses its software. The role includes defining the vision and roadmap for Boxilla and Blackbox software products; gathering customer and market input across government, defense, transportation, and broadcast control environments; and translating validated problems into product requirements. You will prioritize the backlog, coordinate software delivery, assess build-versus-buy-versus-partner options, ensure compatibility with new Blackbox hardware, evaluate emerging technologies and deployment models, and own pricing, packaging, licensing, business cases, and post-launch results. You will also prepare program content for stage-gate reviews, partner with Marketing and Sales on positioning and launch readiness, serve as a product expert for key customers and integrators, and manage products through release planning, adoption, customer feedback, and retirement decisions.

Requirements

At least 5 years of product management experience for software or SaaS products, including ownership of a roadmap from concept through release.
Experience with software licensing models, including pricing, packaging, and business cases.
Working knowledge of modern software technologies and delivery models, such as virtualization, cloud, containers, and AI/ML, and ability to judge feasibility with engineers.
Experience with enterprise management or monitoring software, including directory integration, APIs, high availability, and security.
Strong requirements-writing skills and fluency with Agile practices and tools such as Jira.
Bachelor’s degree in engineering, computer science, or a related technical field, or equivalent hands-on experience.
Clear written communication to executives and comfort working directly with customers and integrators.

Nice To Haves

Experience with secure, on-premises, or isolated-network deployments, and familiarity with government cybersecurity requirements.
Experience in KVM, AV, command and control, control rooms, or networking.
Experience managing build, buy, or partner decisions with third-party software vendors.
Experience taking software through a stage-gate development process.

Responsibilities

Define the vision, strategy, and prioritized roadmap for Boxilla and Blackbox’s software products, keeping roadmap entries accurate for monthly leadership reviews with correct dates and clearly described milestones.
Gather input from end users, system integrators, and market research across government, defense, transportation, and broadcast control environments, and turn it into validated problems and requirements.
Write product requirements, prioritize the backlog, and work with software engineering and partners to deliver releases on commitment.
Recommend and defend whether to build, buy, or partner for each capability.
Ensure Boxilla supports every new Blackbox endpoint, switch, and video wall product at launch, and plan Boxilla releases around the hardware roadmap.
Evaluate emerging technologies and deployment models, translating promising options into requirements, success metrics, and business cases.
Own pricing, packaging, and licensing for Boxilla, optional features, and other software products; build business cases and track results against forecast after launch.
Prepare product content for each stage-gate review and work with the program management team to keep programs on schedule.
Partner with Marketing and Sales on positioning, sales enablement, and launch readiness.
Act as the product expert for key customers and integrators.
Own products after launch, including release planning, adoption, customer feedback, and retirement decisions.