About The Position

As Product Manager for Software Product Lines, you will own the strategy, roadmap, and commercial model for Boxilla, Blackbox’s management platform for KVM, AV, and video wall systems, and the software capabilities built around it. You will turn customer and market insight into clear requirements, work with engineering and partners to deliver them, and shape how Blackbox packages, prices, and licenses its software. You will define the vision, strategy, and prioritized roadmap for Boxilla and Blackbox’s software products, maintaining accurate roadmap entries for monthly leadership reviews. You will gather input from end users, system integrators, and market research across government, defense, transportation, and broadcast control environments, then turn it into validated problems and requirements. You will write product requirements, prioritize the backlog, coordinate software engineering and partners to deliver releases on commitment, and recommend whether to build, buy, or partner for capabilities. The role ensures Boxilla supports new Blackbox endpoints, switches, and video wall products at launch, with releases planned around the hardware roadmap. You will assess emerging technologies and deployment models, develop requirements, success metrics, and business cases, and own pricing, packaging, and licensing for Boxilla, optional features, and other software products. You will prepare product content for stage-gate reviews and coordinate with program management to keep programs on schedule. You will partner with Marketing and Sales on positioning, sales enablement, and launch readiness, serve as a product expert for key customers and integrators, and own products after launch through release planning, adoption, customer feedback, and retirement decisions.

Requirements

  • At least 5 years of product management experience for software or SaaS products, including roadmap ownership from concept through release.
  • Experience with software licensing models, including pricing, packaging, and business cases.
  • Working knowledge of modern software technologies and delivery models, such as virtualization, cloud, containers, and AI/ML, and ability to assess feasibility with engineers.
  • Experience with enterprise management or monitoring software, including directory integration, APIs, high availability, and security.
  • Strong requirements-writing skills and fluency with Agile practices and tools such as Jira.
  • Bachelor’s degree in engineering, computer science, or a related technical field, or equivalent hands-on experience.
  • Clear written communication with executives and comfort working directly with customers and integrators.

Nice To Haves

  • Experience with secure, on-premises, or isolated-network deployments and familiarity with government cybersecurity requirements.
  • Experience in KVM, AV, command and control, control rooms, or networking.
  • Experience managing build, buy, or partner decisions with third-party software vendors.
  • Experience taking software through a stage-gate development process.

Responsibilities

  • Define the vision, strategy, and prioritized roadmap for Boxilla and Blackbox software products.
  • Maintain accurate roadmap entries, dates, and milestones for monthly leadership roadmap reviews.
  • Gather customer, system integrator, and market research input across government, defense, transportation, and broadcast control environments, and convert it into validated problems and requirements.
  • Write product requirements and prioritize the product backlog.
  • Work with software engineering and partners to deliver releases on commitment.
  • Recommend and defend build, buy, or partner decisions for product capabilities.
  • Ensure Boxilla supports new Blackbox endpoints, switches, and video wall products at launch, and plan Boxilla releases around the hardware roadmap.
  • Evaluate emerging technologies and deployment models, translating promising opportunities into requirements, success metrics, and business cases.
  • Own pricing, packaging, and licensing for Boxilla, its optional features, and other software products.
  • Build business cases and track results against forecasts after launch.
  • Prepare product content for program stage-gate reviews and work with program management to keep programs on schedule.
  • Partner with Marketing and Sales on positioning, sales enablement, and launch readiness.
  • Act as the product expert for key customers and integrators.
  • Own post-launch product lifecycle activities, including release planning, adoption, customer feedback, and retirement decisions.
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