Software Engineer - Forward Deployed

NarmiNew York, NY
Hybrid

About The Position

The Forward Deployed Engineering Team is a small-in-headcount, high-impact team of entrepreneurial engineers who work directly with Narmi's financial institution customers to build features and configure the platform for their specific needs. Their mission is to ensure Narmi's products are powering the goals and objectives of the FIs they serve. They achieve this by building targeted features and prototypes in the field, then partnering with Narmi's core product and engineering teams to scale those solutions. The role offers influence on how development work is scoped, how FDE best practices evolve, and what feedback reaches core engineering regarding platform configurability. Success in this role requires being a self-starter with strong intuition for impact and a creative approach to problem-solving. The team operates on an in-person-first model, typically working from Narmi's Flatiron office about three days per week, with flexibility for remote work when needed.

Requirements

  • 1+ years of relevant, post-college professional experience
  • Strong engineering background in Computer Science, Mathematics, or another engineering or scientific discipline
  • Strong coder with demonstrated proficiency in one or more of the following: Python (especially Django or DRF), JavaScript (specifically NodeJS), React
  • Ability to develop creative solutions to a wide variety of technical challenges and learn new subject matter quickly
  • Capable of explaining complex technical concepts with clarity and simplicity, whether to an engineer or an executive
  • Passion for understanding customer problems and quickly delivering scalable solutions
  • Eagerness to solve problems, build from the ground up, and engage with all areas of the organization
  • Curiosity about the different functions at a startup, from customer engagement to product development and partner integrations
  • Based in New York City or willing to relocate; comfortable with occasional client travel
  • Authorized to work in the United States

Nice To Haves

  • Familiarity with financial services, core banking systems (Symitar, COCC DNA, IBS, Finastra, Corelation), or fintech compliance workflows
  • Hands-on experience building with LLMs and agentic systems
  • Experience with cloud infrastructure (AWS preferred), including serverless and IaC
  • Background in forward deployed, implementation, or other customer-facing engineering roles

Responsibilities

  • Solve novel technical challenges alongside customers: work with FIs to understand their unique use cases and technical constraints, then design and implement creative solutions within the platform.
  • Build new platform functionality: act as an extension of Narmi's platform engineering team and contribute to broader platform development work alongside the dedicated pod.
  • Identify product gaps through customer interactions and build features and prototypes that extend existing APIs to better meet client needs.
  • Build the v0 when a problem needs solving quickly, then work with the rest of engineering to re-architect it over time to optimize for scale.
  • Automate recurrent FI workflows and create scalable systems and tools that address customer pain points at the root.
  • Take the lead on working with FIs to identify solutions to problems for the Platform team.
  • Partner with Customer Success, Implementations, Product, and Engineering to build internal tools and automations that streamline their workflows.
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