Software Asset Manager (Remote)

Southstate Bank • Va, NC

10d

About The Position

The Software Asset Manager supports the execution and ongoing maturity of the enterprise Software Asset Management program by administering established governance, processes, standards, controls, and reporting across the software lifecycle. The role maintains accurate enterprise software inventory, entitlement, contract, usage, and configuration data; monitors license compliance; coordinates lifecycle activities across IT and business functions; and identifies opportunities to reduce risk, improve utilization, and optimize costs.

This position partners with Procurement, Vendor Management, Finance, Legal, Information Security, software owners, and business stakeholders to implement program priorities and support informed software investment decisions. It provides oversight and leadership to the technology operations team handling the software asset management lifecycle.

Requirements

• Bachelor of Science in Computer Science, Information Technology, or a related field.
• At least 6 years of experience with software asset management and license compliance.
• Strong knowledge of software asset management industry standards, frameworks, and leading practices.
• Advanced understanding of financial institution business requirements and how software solutions support operational, security, compliance, and regulatory needs.
• Financial management skills, including software budgeting, cost analysis, forecasting, and optimization.
• Strong negotiation and relationship-management skills for working with software publishers, vendors, procurement teams, and auditors.
• Experience with software asset management, discovery, and inventory platforms, such as ServiceNow SAM Pro, ServiceNow Discovery, Microsoft Configuration Manager, Snow, Tanium, or comparable tools.
• Expertise managing complex licensing environments across on-premise and cloud platforms, including Azure, AWS, GCP, and SaaS.

Nice To Haves

• ServiceNow experience.
• IAITAM/CSAM certification.

Responsibilities

• Provide oversight and leadership to the technology operations team that handles the software asset management life cycle.
• Conduct regular software audits, identify records with incorrect or outdated information, and coordinate remediation of data inaccuracies with owners and support teams.
• Coordinate and govern software requests, approvals, acquisitions, deployments, updates, renewals, and retirements to promote policy compliance, accurate records, and consistent lifecycle controls.
• Develop, monitor, and report software asset management metrics and key risk indicators related to license compliance, software utilization, cost optimization, data quality, audit findings, and lifecycle performance.
• Partner with procurement, legal, finance, vendor management, and software owners to support contract negotiations, renewals, audits, software publisher reviews, and purchasing decisions using accurate entitlement, usage, and cost data.
• Take ownership of tasks and challenges encountered in the operation of the assigned position.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior