Soft Count Supervisor

PAWNEE TRIBAL DEVELOPMENT CORPORATION•Pawnee, OK

About The Position

The Soft Count Supervisor balances money banks and drop boxes and supervises Soft Count Associates. The role handles gaming-related counts, drop-box processing, count data entry, and paperwork for the Gaming Commission and management. The position also supports casino asset protection, works with cage staff to verify counts, and assists technicians with machine repairs. The successful candidate must be able to perform the essential duties satisfactorily, maintain confidentiality regarding drops and cash, and demonstrate professional conduct and strong customer and employee service. The position involves frequent interaction with staff and moderate exposure to unusual elements such as smoke, unpleasant odors, and loud noises.

Requirements

  • High school diploma or GED.
  • At least two years of general office work, banking, and/or training experience.
  • Basic computer skills, including working knowledge of word processing and databases.
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine correspondence and speak effectively before employees, patrons, management, and directors.
  • Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
  • Ability to apply common-sense understanding to instructions and address problems involving a few concrete variables in standardized situations.
  • Ability to maintain drop and cash confidentiality.
  • Professional behavior and exceptional customer and employee service skills.

Nice To Haves

  • Accounting background.
  • Supervisory experience.

Responsibilities

  • Supervises Soft Count Associates.
  • Changes locks on boxes.
  • Inputs numbers in machine changes.
  • Processes paperwork for the Gaming Commission and management.
  • Counts and confirms gaming and related items as needed.
  • Removes and replaces drop boxes from machines.
  • Sorts and counts the contents of drop boxes.
  • Works with cage staff to verify counts.
  • Enters count information into the computer system.
  • Assures protection of casino assets.
  • Assists technicians in fixing machines.
  • Reports suspicious activity to a supervisor.
  • Maintains consistent and punctual attendance.
  • Performs other duties assigned by a supervisor or administrator.
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