Social Work Supervisor III

Jackson County•15 Griffin Street -- Sylva, NC

19h

About The Position

The Social Work Supervisor III provides direct supervision to Investigation, Foster Care, and Adoption Social Workers. The supervisor assigns cases, coordinates unit activities, and oversees work through case reviews, conferences, case staffing, and individual consultations. The role monitors performance and compliance, supports staff development, helps ensure client needs and program goals are met, and may provide direct services in adoption, foster home recruiting and licensing, investigations, in-home services, and intake. The supervisor sets priorities and operational goals, coordinates with service-provider agencies and community groups, contributes to short- and long-range planning, and monitors certain funds and documentation related to foster care funding. The position also guides staff in assessing children’s service and placement needs and developing and implementing case plans. It includes employee counseling, conflict mediation, performance evaluations, hiring recommendations, and approval of vacation leave and overtime. The agency is open Monday through Friday, 8:00 a.m. to 5:00 p.m. The supervisor is also responsible, on a rotating basis, for being available to on-call Social Workers for consultation and assistance.

Requirements

A master’s degree in social work from an appropriately accredited institution and two years of directly related experience; or a bachelor’s degree in social work and three years of directly related experience; or a master’s degree in a human services field and three years of directly related experience; or a bachelor’s degree in a human services field and four years of directly related experience; or a bachelor’s degree and five years of directly related experience; or an equivalent combination of education and experience.
Knowledge of methods and principles of casework supervision and training.
Considerable knowledge of social work principles, techniques, and practices and their application to casework and community problems.
Considerable knowledge of behavioral and socioeconomic problems, their treatment, and governmental and private organizations and community resources.
Considerable knowledge of laws, regulations, and policies governing social work programs.
Ability to supervise, train, or orient social workers, student interns, or other staff.
Ability to express ideas clearly and concisely and to plan and execute work effectively.

Responsibilities

Provide direct supervision to Investigation, Foster Care, and Adoption Social Workers and coordinate the unit’s activities.
Assign cases and monitor caseloads, work performance, productivity, activity, and compliance with policies, rules, regulations, and operational standards.
Conduct case reviews, conferences, case staffing, and individual supervisory consultations; attend court hearings and maintain schedules for reviews, staffings, and court reviews.
Orient and train new workers, arrange formal training for staff, and translate agency policies and procedures into operational guidelines.
Set priorities based on service needs and develop unit operating goals using statistical information, reports, staff input, and community and agency information.
Serve as a liaison with service-provider agencies, councils, and special interest groups, and participate in interagency and interdisciplinary meetings.
Contribute to short- and long-range planning and provide information about unit needs and service-delivery issues to the Social Work Program Administrator and Director.
Provide input into budgetary planning and monitor certain county, donated, and client funds, as well as subordinate workers’ documentation for foster care funding.
Guide employees in assessing children’s services and placement needs, developing psychosocial assessments and case plans, and implementing those plans.
Provide direct services when needed in adoption, foster home recruiting and licensing, investigations, in-home services, and intake.
Support foster care recruitment by gathering and analyzing data about potential adoptive and foster family resources; review and approve foster home studies, certifications, and placements as needed.
Counsel staff about work or personal problems affecting performance, mediate conflicts, and help workers develop coping mechanisms for job-related stress.
Receive community complaints or concerns about subordinate workers and facilitate resolution when needed; report employee behaviors that may warrant disciplinary action to the Social Work Program Administrator and/or Director.
Assist with interviewing applicants and make hiring recommendations; conduct annual performance evaluations of subordinate workers.
Approve vacation leave and overtime requests, delegate responsibilities, and arrange staff coverage during absences.
Be available to supervised staff and, on a rotating basis, provide consultation and assistance to on-call Social Workers.