Social Work Supervisor

State of Iowa•Sioux City - 51101 - Woodbury County, IA

21h•Hybrid

About The Position

The Iowa Department of Health and Human Services, Division of Family Well-Being & Protection, Child Protective Services, Western Iowa Service Area is hiring a Social Work Supervisor. The position is domiciled at Woodbury County HHS in Sioux City and provides services in Woodbury County and surrounding counties. The supervisor is responsible for several Social Work staff in the assigned area and plans, directs, and supervises a unit of social workers who conduct child abuse assessments and/or provide child welfare services. The role supports children and families who have experienced abuse or neglect. It includes working with families as experts, developing case plans with team members and the courts, and connecting families with community resources. The position requires an in-office presence at the assigned location and travel to other offices in the Service Area, courts, and client and family locations. Telework for up to two days per week may be available if requested and approved; employees must work in the office at least three days per week. This is a full-time, Monday–Friday position, typically 8:00 AM–4:30 PM, with additional hours as needed, including participation in an after-hours and weekend on-call rotation. Travel may include overnight stays. Mileage is reimbursed at $0.50 per mile under the stated DAS procedures. A valid driver’s license is required, and employees may request a state vehicle if available.

Requirements

Meet at least one of the following minimum qualification pathways: (1) a degree in any field from an accredited four-year college or university and four years of full-time social-work-capacity experience in a public or private agency; (2) a social work degree from an accredited four-year college or university and three years of such experience; (3) four years of full-time professional social work experience plus a total of four years of education and/or qualifying experience, with 30 semester hours of accredited coursework equaling one year of experience; (4) one year of full-time social-work-capacity experience in a public or private agency, a total of four years of education and/or qualifying experience under the stated coursework equivalency, and a master’s degree in social work from an accredited college or university; or (5) current, continuous state executive branch experience consisting of two years as a Social Worker, one year as a Social Worker Senior or Social Work Consultant 1, or a combination totaling two years.
Knowledge of supervision principles, including delegating work, training subordinates, performance evaluation, discipline, and hiring.
Knowledge of interviewing skills and techniques.
Ability to obtain information from written materials, telephone conversations, and computer databases, and to read and interpret data.
Knowledge of and ability to use Word, Excel, and the Internet.
Ability to apply management and administration principles, define problems, gather facts, use problem-solving tools, develop and compare practical solutions, and select an appropriate solution.
Effective oral communication skills, including presenting ideas and facts, making clear presentations, listening, facilitating an exchange of ideas, and building and maintaining partnerships.
Ability to develop innovative solutions and design methods when established methods and procedures are inapplicable or unavailable.
Ability to identify information needs, gather and organize information, prioritize work, and meet deadlines.
Ability to identify relationships in information, analyze data, and draw accurate conclusions.
High standards of ethical conduct, honesty, and integrity.
Regular attendance and punctuality; ability to follow policy, cooperate with supervisors, and respond appropriately to supervision.
Ability to work in a team, manage group processes, encourage cooperation and trust, and work with others to achieve goals.
Ability to remain calm and effective in high-stress situations, including tight deadlines, hostile individuals, emergencies, and dangerous situations.
Effective written communication and professional customer service within the agency and community.
Ability to travel, including some overnight travel.
Ability to work extra hours as needed.
Valid driver’s license.

Nice To Haves

Ability to speak more than one language; applicants are asked to list additional languages in their application.
Education or experience that directly correlates with the position’s requirements and duties.

Responsibilities

Coordinate and implement goals and objectives to achieve desired outcomes.
Provide clinical supervision concerning case outcomes to help ensure children’s safety.
Communicate and comply with current policies and procedures affecting the work.
Assign work to support efficient service delivery and equitable workloads; approve travel claims, payroll, leave requests, and other personnel functions.
Assign and monitor work schedules, manage overtime allocations, and provide input to administration.
Provide general supervision of job duties and performance through regularly scheduled individual supervisory conferences.
Train new employees and provide staff performance evaluations at least annually.
Review and approve legal documents before submission and ensure staff compliance with the Iowa Code.
Conduct case-record reviews to ensure compliance and quality.
Review workers’ written work, computer documents, and other documents for accuracy and timeliness.
Use technological resources to monitor, track, approve, and direct workflow.
Conduct regular unit meetings.
Respond to customer and employee inquiries and concerns in a timely manner and work to resolve issues.
Establish and maintain working relationships with collateral contacts and maintain knowledge of community resources.
Participate in a rotating after-hours on-call schedule, providing case consultation, crisis resolution, and approval of emergency removals.
Manage internal and external requests for information and legislative reviews, applying independent judgment and following agency formatting and response deadlines.
Coordinate and oversee office budgets and budget-control mechanisms; plan, administer, and monitor expenditures.
Travel to other offices and locations, attend court hearings, and meet with staff, clients, and families as needed.
Work additional hours as needed to complete tasks.

Benefits

Health insurance coverage.
Dental insurance coverage.
Vision insurance coverage.
Paid vacation leave, starting at 96 hours per year and increasing with years of service.
Paid sick leave of 144 hours per year.
Nine paid holidays per year.
IPERS retirement plan, with the stated employee and State contribution rates.
Retirement Investors Club employer-sponsored retirement plan, with the State matching dollar for dollar up to $75 per month.
Flexible spending accounts for medical and dependent-care expenses.
Life insurance.
Free long-term disability insurance.
Employee Assistance Program.
Employee discount programs.
Mileage reimbursement at $0.50 per mile for eligible travel.