Social Work Case Manager - Housing Our Youth
About The Position
The Social Work Case Manager provides case management services to participants to promote self-sufficiency in line with their identified needs and program focus. The role uses a human-centered, trauma-informed, engaging, and culturally responsive approach that recognizes the diverse needs of different cultures, races, ethnicities, and populations. The position is part of the Housing Our Youth (HOY) program, which provides comprehensive services to youth experiencing homelessness. HOY supports long-term stability and independence through temporary emergency shelter, long-term supportive housing, case management, access to healthcare, and education and employment resources, creating individualized pathways to housing and self-sufficiency. This role is scheduled Monday through Friday, 9 a.m. to 5 p.m., and is in person in City Heights. The work designation may change based on business needs. The role is scheduled to end on June 30, 2027. It requires reliable transportation for regular travel throughout San Diego County, with occasional in-state and out-of-state travel. The pay range is $26.04–$31.24 per hour.
Requirements
- Bachelor’s degree in social science, psychology, or a related field, and equivalent work experience of up to one year.
- Knowledge of or experience providing social work practices to individuals and families.
- Basic computer knowledge and skills.
- Ability to exercise independent judgment, critical thinking, and self-regulation during high-stress situations.
- Ability to work effectively with diverse people and populations, consistently exercising tact and good judgment.
- Ability to work independently and as part of a team, adapt, remain flexible, and manage multiple assignments.
- Reliable transportation for regular travel throughout San Diego County.
- Fingerprinting before starting work, with subsequent arrest notifications, as required for critical positions.
- Adult and Child/Infant CPR/AED and First Aid certification within 30 days of hire, from the American Red Cross, American Heart Association, or American Safety and Health Institute.
- Negative TB test results obtained within the year before the first day of work and annually thereafter, as required.
- Completion of exclusion and debarment checks before the first day of work and monthly thereafter.
Responsibilities
- Assess participants and develop case plans with them; coordinate case planning with participants and collaborating agencies.
- Provide supportive services, advocacy, and referrals based on participants’ needs.
- Conduct participant-screening interviews and assess service needs in a variety of settings.
- Use critical thinking, problem-solving, and conflict-management skills during crisis response and interventions.
- Facilitate individual and group activities that promote life skills, relational wellness, positive self-concept, and access to employment and educational opportunities through case management, workshops, and normative activities.
- Develop innovative approaches to meeting contract goals and delivering engaging, high-quality services that meet participant needs.
- Write concise, accurate case notes in required tracking systems and maintain organized participant records and case files.
- Transport participants in a YMCA vehicle to activities and appointments as needed; use defensive driving techniques and operate vehicles safely for YMCA business only.
- Perform assigned administrative tasks and help maintain appropriate storage and auditing of confidential documents.
- Follow YMCA policies and procedures and applicable laws.
- Attend required staff meetings, trainings, YMCA staff development events, and appropriate agency-wide committees.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
