Social Services

NATIONAL HEALTH- WHITE OAK GROUP•Charlotte, NC

16h•Onsite

About The Position

The Social Services role helps oversee the Social Services Department and supports residents’ emotional and psychosocial well-being at White Oak Manor Charlotte. The position develops and implements individualized care and discharge plans, works with residents, families, and the care team to ensure needs are met, and provides guidance, support, and crisis intervention. It also coordinates referrals to community resources, ensures regulatory compliance, maintains accurate documentation and care plans, supports and supervises Social Services staff, and participates in interdisciplinary team meetings and quality assurance initiatives.

Requirements

Bachelor’s Degree in Social Work or a related Human Services field, including Sociology, Special Education, Rehabilitation Counseling, Psychology, or Gerontology.
At least one year of social services experience in a healthcare setting.
Strong communication and interpersonal skills.
Ability to lead, organize, and prioritize in a fast-paced environment.
Knowledge of regulatory requirements and resident rights.
Compassion, empathy, and a commitment to quality resident care.

Responsibilities

Help oversee the Social Services Department to support residents’ emotional and psychosocial well-being.
Develop and implement individualized care and discharge plans.
Partner with residents, families, and the care team to ensure needs are met.
Provide guidance, support, and crisis intervention to residents and families.
Coordinate referrals to community resources and services.
Ensure compliance with federal, state, and facility regulations.
Maintain accurate documentation, care plans, and social histories.
Supervise and support Social Services staff.
Participate in interdisciplinary team meetings and quality assurance initiatives.