SOCIAL SERVICES SPECIALIST

State of Arkansas•Hot Springs, AR
•$52,137 - $77,163

About The Position

The Social Services Specialist supports the safety, permanency, and well-being of Arkansas children and youth through case management, family engagement, and collaboration with community partners. The role provides case management, client advocacy, and program support for individuals and families in need; assesses client needs; connects individuals to community resources; and maintains compliance with social services policies. The position contributes to strengthening families, supporting permanency, and promoting positive outcomes for children and youth.

Requirements

  • At least two years of work experience in human services programs or public service.
  • Complete a background check and child/adult maltreatment registry check.
  • Knowledge of crisis intervention and de-escalation techniques.
  • Knowledge of Arkansas social service laws, policies, and regulations.
  • Ability to analyze client needs and create action plans.
  • Understanding of behavioral health and protective services.
  • Organizational and time management skills.
  • Other job-related education and/or experience may be substituted for all or part of the basic requirements, except certification or licensure requirements, with approval of the Qualifications Review Committee.

Nice To Haves

  • Bachelor’s degree.
  • Experience working with children and/or families.
  • Some experience with community engagement or community resources.

Responsibilities

  • Assess client eligibility and provide individualized case management.
  • Develop service plans tailored to client needs.
  • Conduct home visits, interviews, and risk assessments.
  • Maintain detailed case records and documentation.
  • Advocate for clients in legal, medical, and housing matters.
  • Connect individuals and families to community resources.
  • Maintain compliance with social services policies.

Benefits

  • Pension
  • Maternity leave
  • Paid state holidays
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