Social Services Specialist
About The Position
Under the direction of the Director of Social Services, the Social Services Specialist assists residents and families in adjusting to placement, illness, and the plan of care. The role supports residents in attaining the highest practicable level of functioning in accordance with current federal and state regulations and company policies and procedures. The specialist helps gather information for psychosocial histories, assessments, and care plans; supports transitions into the facility; helps residents and families understand rights, treatment wishes, and available resources; and assists with evaluations, appointments, transportation, and discharge planning. The role also supports resident rights, documentation, reimbursement-related applications and eligibility information, and the facility's theft and loss prevention program.
Requirements
- Two years of experience.
- Social Worker Designee Certificate.
- High school diploma or equivalent.
- Commitment to delivering high-quality, person-centered care with dignity, respect, compassion, and integrity, and to the company's stated values.
- Ability to represent the company ethically and professionally and maintain accountability.
- Ability to interact tactfully, effectively, and professionally with employees, residents, family members, visitors, government agencies and personnel, and the general public as needed.
- Ability to work respectfully with people who are physically or mentally ill, disabled, elderly, emotionally upset, or at times hostile, regardless of their cognitive or functional level.
Nice To Haves
- Previous experience with a geriatric population or in a long-term care setting.
- Associate degree or bachelor's degree.
Responsibilities
- Assist with interviewing residents and families and obtaining information for psychosocial histories, assessments, and care plans upon admission, quarterly, and when a resident's condition changes.
- Assist residents and families with transition and adjustment to placement in the facility.
- Help determine residents' legal status upon admission; provide information about advance directives, obtain copies, and help ensure treatment wishes are implemented according to company policy.
- Inform residents and families about residents' personal and property rights.
- Provide the supervisor with input regarding residents' and families' social, psychological, and emotional needs.
- Ensure residents receive required visual, audio, mental health, and dental evaluations, and follow up as appropriate.
- Arrange residents' appointments, including transportation.
- Help residents and families find and use financial, legal, mental health, and other community resources.
- Participate in resident and family council meetings as requested.
- Develop working knowledge of applicable federal and state regulations and reimbursement programs, including Medicare, Medicaid, and commercial reimbursement; support applications and eligibility information requests.
- Support the facility's resident theft and loss prevention program.
- Work with the Ombudsperson to resolve resident-rights questions or concerns.
- Complete documentation in accordance with company policies and government regulations, ensuring it is accurate, clear, informative, and descriptive of the resident's condition, care provided, and response to care.
- Assist with discharge planning, including follow-up services, transfers to other facilities, post-discharge plans of care, and discharge orientation for residents and families.
Benefits
- Generous bonuses.
- Growth opportunities, described as the opportunity to double your salary.
- Health benefits.
- Medical insurance with prescription benefits.
- Dental insurance.
- Vision care.
- Paid vacation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
