SOCIAL SERVICES SPECIALIST

State of Arkansas•Bentonville, AR
•$52,137 - $77,163

About The Position

The Social Services Specialist provides case management, client advocacy, and program support for individuals and families in need. The role supports the safety, permanency, and well-being of Arkansas children and youth through quality case management, family engagement, and collaboration with community partners. It includes assessing client needs, connecting individuals to community resources, and maintaining compliance with social services policies. The position helps strengthen families, support permanency, and promote positive outcomes for children and youth.

Requirements

  • At least two years of work experience in human services programs or public service.
  • Knowledge of crisis intervention and de-escalation techniques.
  • Knowledge of Arkansas social service laws, policies, and regulations.
  • Ability to analyze client needs and create action plans.
  • Understanding of behavioral health and protective services.
  • Must complete a background check and child/adult maltreatment registry check.
  • Other job-related education and/or experience may substitute for all or part of the basic requirements upon approval of the Qualifications Review Committee, except certification or licensure requirements.

Nice To Haves

  • A bachelor's degree.
  • Experience working with children and/or families.
  • Some experience with community engagement or community resources.
  • Organizational and time management skills.

Responsibilities

  • Assess client eligibility and provide individualized case management.
  • Develop service plans tailored to client needs.
  • Conduct home visits, interviews, and risk assessments.
  • Maintain detailed case records and documentation.
  • Advocate for clients in legal, medical, and housing matters.
  • Engage with families and collaborate with community partners.

Benefits

  • Pension
  • Maternity leave
  • Paid state holidays
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