Social Services Worker (9230)

The Salvation Army•Ft Myers, FL

About The Position

This position provides social service assistance to eligible clients in the areas of food, clothing, and financial assistance. The employee interviews clients to determine their needs and eligibility, prepares accurate and complete client records, and refers clients to community agencies while maintaining effective working relationships with those agencies. Spanish language ability is preferred. The role requires a valid state driver’s license and a level 2 background screening. Most work is performed in a normal office environment. Weekly food bank deliveries require 1–2 hours of outdoor work. The position involves a moderate amount of physical effort—including walking, standing, lifting, and carrying objects weighing up to 40 pounds—for 25–40% of work time.

Requirements

High school diploma or GED and two years of experience working in a social or public service environment with experience assisting the public, or an equivalent combination of training and experience that provides the required knowledge, skills, and abilities.
Ability to read, write, and communicate in English and Spanish.
Valid state driver’s license.
Level 2 background screening.

Nice To Haves

Spanish language ability is preferred.

Responsibilities

Interview clients to determine their needs and eligibility to receive services.
Prepare accurate and complete client records.
Refer clients to community agencies and maintain effective working relationships with them.
Participate in weekly food bank deliveries, which require outdoor work.