Social Services Worker (9163)

SALVATION ARMY•Morgantown, WV

10d•$14 - $14•Onsite

About The Position

The Salvation Army is seeking a compassionate, organized, and service-oriented Social Services Worker for its Morgantown team. The role provides front-line assistance to individuals and families, helping them access food, emergency financial assistance, clothing, transportation, and other essential resources. It involves assessing clients’ needs and eligibility, coordinating assistance, connecting people with community agencies, and supporting food pantry and community programs. The position is regular full-time, 35 hours per week, and is based at the Morgantown, West Virginia location.

Requirements

Associate degree in Human Services or a related field.
At least one year of experience in social services, public service, customer service, or a related helping profession.
Equivalent combinations of education, training, and experience will be considered.
Strong verbal and written communication skills.
Basic math and problem-solving abilities.
Proficiency with computers and data entry.
Excellent organization and attention to detail.
Ability to maintain professionalism and client confidentiality.
Ability to communicate effectively with clients, community partners, and team members.
Dependability and commitment to being present and engaged for clients and coworkers.
Ability to perform light physical tasks, including occasional lifting of items up to 25 pounds.

Nice To Haves

Bachelor's degree in Human Services, Social Work, Psychology, Sociology, or a related field.
Experience working with vulnerable populations or community assistance programs.

Responsibilities

Meet with individuals and families seeking assistance and assess eligibility for available programs.
Provide assistance through food pantry services, vouchers, clothing, furniture, and emergency financial aid.
Provide oversight of the Day Shelter within the facility.
Help clients complete applications and gather required documentation.
Coordinate rent and utility assistance with landlords and utility providers.
Connect clients with community resources and partner agencies.
Maintain accurate and confidential client records.
Compile service statistics and reports.
Answer questions from clients and community members about available programs and services.
Assist with seasonal and special community programs as needed.
Support food pantry operations, including inventory and distribution management.